JCPenney - Rockford (IL)

2 /5 Mari Chav: We travel to Rockford for medical reasons and the last 2 times weve stopped to order custom made curtains, the sales people couldnt help us, the only person qualified was off that day or wouldnt be in until later. I wandered the store trying to find someone to help,I ended up in jewelry where a very huffy lady paged someone and in the end she didnt help us. How do you not train your people in all departments if you only have part time people working? You lost 600.00 for your store, were going to Iowa to see if the stores are any better,if not its no wonder youre closing a majority of your stores smh

5 /5 Frank Truesdale: Ulysses provided outstanding service. He was so helpful. Told me about a sale. Did not make me feel rushed. Very professional. Store at rockford ill.

4 /5 Ricardo Cruz: I feel like JCPenney stepped up on their clothing! Their jeans are top notch! 4/5 rating!

5 /5 David Schirmer: I love JC Pennys. Service was great and she even applied a $4.00 coupon to my purchase of a shirt. The Pennys closed where I live, so I make it a point to stop there every time Im in Rockford.