Ryan ODaniel James & Chris have been great to work with. I was shocked that they were able to save me money on my Auto & Home policy compared to the company I was with before. Its so comforting to have a local agent readily available in case anything unexpected would happen. Give them a chance to quote your coverage today...
Benjamin Edwards Laurie is the definition of a financial professional: smart, decisive, calm, and communicative. I can’t say enough good things about her and her team!
Tito rizk It is really professional and organized. I could not believe the price I got for two cars and condo .any time u call for ur documents right the way u get it or they fax to my mortgage company.I advise any one to try American family insurance with Mike Amin . Great serves and good prices
Queen of The Lou They are very slow following up and they only answer what you ask. I think professionals should lead their clients especially in the area of their expertise. In addition, they should set clear follow up deadlines and expectations without their clients having to ask them to do so? It is never okay to ignore or purposefully not reply / respond to questions your customer has raised. Your silence sends a message.
Bunch of Dust Creations Jeff has been an amazing agent to work with. He is always very informative and never hesitates to give you every option available to you. If you have a question he doesn’t have the answer to, he will figure it out for you no matter what. Jeff has always been available when needed and gets back in a timely manner when busy. He is one of the most personable people you will ever meet and makes you feel like a friend rather than a client. I would highly recommend Jeff to anyone looking for new insurance or anyone looking to make a change!
Laurie Nyberg Due to unforeseen circumstances I had to be dropped from my State Farm policy. Which was fairly upsetting because I had been w customer with State Farm for a long time. But I was dropped from my home owners policy which was out of the agents control completely. This was quite upsetting but the agent did reach out to me and did his best to make sure the transom was as smooth as possible. I realize now he was just doing everything in his control to make the situation as smooth as possible even though he’s not in control as to who and when the customer may get dropped from their policy.
Accordion Mike Craig, I believe at the Chicago office, is the absolute best. He answered all my questions proffessionally and courteously. Craig shows that the IDOI can be your best advocate.
