Doug Raber - State Farm Insurance Agent - Albion (IL)

Jessica Torres I’ve never had a problem with this company, I’ve been with them for about 10 years now. Danny and Leticia are the ones the typically assist me. Great personality and professional and honestly to the point, I don’t care for side conversations just call, make a payment and get the receipt and done.They work with you in the down payments and monthly payments. Good customer service and friendly and prompt with the receipts and sending the policies. Sure the prices go up every year but not a whole lot. Roadside assistance is the best thru them, I’ve never had a problem with them, they are fast and reliable.

Ryan Frascone After having a terrible interaction with a competitor insurance agency Zachs team, specifically, Karen Pilgrim, found me affordable top tier coverage for my home and car. As much as no one likes talking to real life people, talking to a local agent found me the best deal and the best experience. Ive had purchasing insurance in the 5 years Ive owned my home. I cant give enough praise for the staff here. I look forward to a long relationship!

Cork LLC Great people to work with, they know what theyre talking about when it comes to business insurance.

Danielle Newton Very helpful, competent agents!

Karla Paredes Every person there are so awesome. The amount of times I’ve needed roadside assistance has been a breeze. Except for 1 time but the people at this office helped me and got me back on the road. Thank you to each and every one of you who has helped me out.

Annette Roach Gabe Ritchart changed our insurance from Arkansas to Illinois seamlessly. He also insured our new home for replacement value, and explained that the insurance on the house in Arkansas had only been insured for market value. We did not know that and are grateful he was looking out for our well being.

ERIC PAGAN I am deeply grateful with the manager, Lucy, who has done a phenomenal job keeping me updated giving me amazing quotes. She helped me sign with progressive and they have been great to me. Thanks to her. Thank you again, Lucy Keep up the good work and don’t let anybody tell you any different

Kay Cooper I have been with Ed Hansen State Farm for over 20 years. Up until now I have never had a claim. Recently my car was hit by another car. State Farm immediately took care of everything and continually let me know what was happening. They are the BEST!!!

Anthony Rogers Diana Villafranco, provided me with the best customer service that Ive experienced, to date. I truly hope that her employers recognize her, and reward her for her excellent people skills (patience, pleasant, throughly explaining that i clearly understood, so helpful; that i jumped for joy). She definitely makes the world a better place!

Pawan Goyal Nick is an exceptional insurance agent who truly goes above and beyond! His extensive knowledge of the industry is impressive, and he always takes the time to explain options clearly, ensuring I make informed decisions. Nick’s promptness in responding to my questions or concerns is unmatched— he’s always there when I need him. His honesty and transparency give me complete confidence that I’m getting the best coverage for my needs without any unnecessary upsells. Nick’s staff mirrors his professionalism and dedication. They are equally responsive and genuinely care about providing top-notch service. Working with Nick and his team feels like having a trusted partner looking out for my best interests. I wholeheartedly recommend Nick to anyone seeking an insurance agent who combines expertise, integrity, and outstanding customer service. Thank you, Nick, for making insurance stress-free!