Insurance King - Rockford (IL)

Ike Eisenhauer We’ve been with Stan and his staff for years. Excellent service all the way around.

Zidar Patterson I have been with Tremaine for many years she is a excellent agent.

Caitlyn Martin I am very happy with American Family Insurance! Lori and Brenda are always sure to reach out and ask about reviewing our policies for us and/or answering any other questions we may have. The rates and discounts that are applied to our home and car policies are hard to beat!

Evan James I have been with Brian Thoennes of Shelter Insurance for over 40 years, and have NEVER thought of even trying any other company. Over the years Brian has helped my with insuring 2 different houses, 9 different automobiles and answered numerous questions in a very light and pleasant way, no matter how insignificant the question. Even my son ( owner of 2 vehicles) has Brian as his insurance agent, and really enjoys working with him when he has insurance questions.

Sara Brooks I was having issues after starting a policy with another insurance company. There was wrong doing somewhere so I decided to reach out to freeway to switch. I got the most pleasant experience from my agent Edie! She brought comfort as well as helped me work it around an already crammed budget timeline. Beyond thankful at a time where compassion was needed. I used freeway years ago and I’m glad I went with my gut. Best decision ever! Thank you Edie seriously there needs to be more like you in customer service!

Gary Styles Only been there once. Friendly group of people. Small town group and helped me find the insurance I was looking for.

Rebekah Benson Two years ago I had an accident. Within 24 hours an adjuster was at my home to view the vehicle. Within 36 hours they had the car in the shop. I was able to get a rental car immediately. They were quick to get this done and stayed on top of the situation until I signed off on my car. They recently made sure that my coverage for both house and vehicle were exactly what I needed. This was done without a major increase to my payments. The staff that I have worked with have always been courteous and respectful. I have never been pushed into anything I did not think I needed and they have always been there to answer any questions. One fantastic team

Anna Rocha-Gray After years of dealing with brokers and other A rated companies, I decided to switch due to an enormous error they made that cost me hundreds of dollars. I called Alicia and she quickly helped me with my various polices. Her quotes were similar in pricing but the quality of service is absolutely worth it. Any time I have a question, her office staff is responsive and very professional. I have have had an excellent client experience with my many policies. I highly recommend her and her office.