Insurance King - Rockford (IL)

S Murphy For 20yrs Bill Markley Jr has been my insurance agent since his father retired from American Family. When Sr. wasn’t there, Bill Jr. would help me through any problems I had. American family wanted to move me to a new agent when Sr. retired. I fought it and won. Every claim or accident I’ve had in the past has been absolutely convenient and easy to resolve. Bill knows how to make the system work for the customer and he has done this each time where he handled all paperwork and made American Family accommodate my schedule instead of the other way around. Now going into retirement, I see the investments that he recommended and rates will soon benefit me greatly in the years to come.

Jackie Gowens A & W Insurance provides excellent service! After searching for a new insurance agent for two years, my neighbor recommended A & W. A simple phone call to inquire about a quote is all it takes. We had quotes for our home, vehicles, and boat that were better than all the agencies we have contacted. We did not waste any time making the switch on all our policies. Our agent, Jamie, is knowledgeable, professional, responsive, and had everything completed for us in no time at all. Best of all, in these financial times, Jamie saved us a great deal of money on our new policy with the same exact coverage or better. A & W is very pleasant to work with. I highly recommend this insurance agency to anyone looking to inquire on a quote or simply just ready to make a profound change! Thank you, Jamie!

Oksana Mayovetska Concetta Hutton and Devon Allen did an awesome job working on my insurance claim. Very professional, calm, patient, thorough. I really appreciated their quick responses and dedication to high customer service, including picking up my calls instead of sending to voicemail. True professionals!

Tom Tritz Great experience!

Fernando Ortiz Their customer service is great. They explain everything in a way that’s easy to understand and always take the time to listen carefully.

Jeanine Johnston This is not a business review but a personal one. Kevin and his wife found my daughters wallet today, searched for her online, found a mutual friend and we were able to recover it quickly! She is a young mother who was only out to get some medicine for my two year old granddaughter, so I cannot express my appreciation enough!!

Daniela Herrera Great help took time to look for the cheapest quote very happy with the service

keri garfield Joey was professional, friendly, fast & so helpful as we switched to State Farm. He reviewed everything with us timely & I definitely recommend working with him 10/10! Great customer service & he helped save us a lot of money!

Ryan Kotwica Paul is a pleasure to work with. His knowledge in the insurance industry is second to none. He takes his time explaining options and policies and this is what really sets him apart. Highly Recommend!