First National Bank - Jacksonville (IL)

Javon Banks Erika was AWESOME. Love love her customer service skills . Shes sooo caring and I recommend using her. 1000 out of 5 stars

JEFFERY STOKES I have had nothing but problems since I went to this bank and took out a personal loan. The person who assisted me name is Bayley. My understanding was I pay 6 months interest, then I pay the principal. First they tell me I will be notified when my due date is, and will be notified what my payments are. They wait 1 and half month and bill me a late fee. I was told after 6 months I will be notified what my payments are for the principal. 6 months later, I get a letter saying my interest was incorrect and going from 3.99 to 10 percent. And I dont pay the principal but the 10 percent interest. Dillion calls and say well its in your contract and Bailey is very good and thorough. They say sorry but you can refinance. I swear to God I wish I said no to these people

Kogelman Debbie “DebK” We always have good service. The ODells are helpful and patient with our questions. They communicate on a regular basis and have helped us with our financial decisions.

Scott Coker Nice bank.

Noah Boyer I was very happy with my experience here and appreciated the time they took for finding the right coverage for my family. Everyone was kind, polite and professional. Additionally they are extremely knowledgeable on the insurance world and are great at helping you understand the policy’s and make the best decisions.