1 /5 Shavonne Pounders: This is getting to be insane around here. I would not suggest doing business with any business in Decatur at this point because it’s nothing but broken behavior. I bought a laptop out of here on Wednesday, seemed like a good deal. It worked fine for two days and then the software started to act up. As someone who works in tech I performed every reset, update, upgrade, and reinstall possible and the device is still reporting a corrupted file which indicts an issue with the motherboard at the point. Now granted they are not tech experts so instead of honoring the 30 day warranty they decided to play tech support. I’ve waited an hour so far for it to reinstall again and it still hasn’t finished and they expect me to stay at this store for $120 laptop to wait for them to try to fix it when I know they can’t. So here goes yet another place I won’t return to. Why even offer warranties at this point just state that it is buy as is because the ba warranty is a scam. Customer service is non existent in this town and the sad part is all small business owners want to cry about not having sales but this is why!!! You can’t sell your people how you want to and treat them any kind of way and think that they HAVE to deal with you.
