Decatur Earthmover Credit Union - Decatur (IL)

T Wright I was looking to open an account at this location. I asked a simple question as to the process of cashing a check/opening account. I was immediately told that they would not open an account for me just to cash a check. RUDE!!!! I never said I only wanted to cash a check. Talking down to a potential customer is not the way to do/retain business. I am legitimately looking for a local bank with great customer service. I AM ALL ABOUT CUSTOMER SERVICE. This service was an epic fail.

James Waddell Bought a House, opened a HELOC and had all these things not only explained to me, but I was walked through all the processes. Friendly people who will actually help you at this bank.

Jaci Stirnaman Mike and his extraordinary staff provide a complete range of financial services as well as tax preparation, estate planning and more. They have served us well for many years!! We highly recommend Howell Financial Services! You will not be disappointed!

Michael Gregory I called Chuck to ask a few questions about a couple of investments made years ago and forgotten. He suggested we meet in person, and I am glad we did. Despite being smaller investments, Chuck was very well prepared and took all the time needed to explain them and answer all questions. He actually anticipated my questions and had documents laid out before i arrived. He anticipated the questions I hadn’t thought of yet. This was my first time meeting Mr. Kasper and i enjoyed the interaction with him and appreciated how prepared, personable, and helpful he was. I would definitely recommend working with him.

Stephanie Skromme I have dealt with 5 banks in the past month since my dad’s passing. Heartland bank has been the worst and hardest to deal with. Every time I go in there they have to “review” documents even though I have legal signed under oath paperwork from our attorney that is needed. I understand them wanting to protect themselves but there were excessive with their requests (even our attorney agrees this was not necessary of them). I will never bank with them or recommend anyone too. Much easier and friendly banks out there.

Randy Henderson Great people at Peoples National Bank.