Heartland Bank and Trust Company - Princeton (IL)

2 /5 Jeremiah Banasiak: So these people already think they work too much apparently and have to start at 9 now instead of 8. They already do not cater to the working man by only staying open whilst he is at work, now they need more of a break I guess. This isnt even a hard job. They need to be open until 8 pm like a real job.

1 /5 Scott Zelenik: Dont bank here! They reconcile their books at like 2am. So you go to bed with a positive balance and wake up with a negative one. Then of course they charge you for having a negative balance. I called them out on this devious practice and they closed my accounts and dont want me as a customer. Had to scramble to change all my online accounts. Truly a horrible business!

4 /5 Bob Watson: I use this bank. Friendly staff, decent hours for a rural bank, and several local branches.

1 /5 Katherine Grant: Very outdated and old bank in terms of their online and app options. Their customer service, particularly in person, cant help with much expect for simple tasks, like a withdraw. Throughout the years of banking here, Ive needed documentation for a variety of different reasons. Each time, Ive been met with puzzled looks of confusion for a simple thing, like a bank statement with my account number. I dont know if they are that ignorant/lack the training, or are genuinely so lazy that they dont want to help. Either way, Ive been disappointed every time Ive needed something. It could just be this branch as well.