Day Insurance - West Frankfort (IL)

Kristin Bremer Best insurance agent I know and even better guy!

Lynn Pedroza I can’t imagine ever using anyone else. I have been with Steve for 25 years. He was my grandparents agent before that. I never have to worry about anything. He goes way beyond what he needs to do. It’s nice to know that no matter what happens, my husband and I are taken care of.

Marquette Hendon Octavia was very friendly & did great with helping me get insurance for my mother. I had a million questions because I didn’t know the difference between the type of insurance policies. She broke everything down so that I can understand it, she did so with easy and patience. I would give her a 10/10 with making insurance shopping a breezy! I definitely would recommend for all your needs.

Drew Brown Great service from a very honest agent, Kent Leighty!

Indea Powe My Agent Tim Dazey is always a pleasant human to encounter. He’s mindful, informative and amiable. I appreciate the opportunity to learn about the services that I pay for and the benefits of those services. Thanks Tim, you’re the reason I signed up with Country because you displayed integrity and care for my circumstances.

Edward Beaston Harry has dane a good job of taking care of my insurance needs.

Susan Heaton Since I was not able to discuss my claims with my agent Tyler Hansen. I was referred to Dan Kniss which was not available has not call me back. Referred me to Country Financial Bloomington HQ. I am writing to express my ongoing frustration with the lack of communication regarding my two weather-related claims with agent Tyler Hansen. Over the past 4-5 months, I have made many calls without receiving any callbacks. When I requested a scheduled call via email, Tyler asked me to send my questions by email instead. He did not answer my questions. This lack of responsiveness and guidance has been disappointing and indicates a significant gap in customer service, claim services. A failure to respond, guide, communicate, respond. No effort to keep me in the loop.

QueenieSheGod Banger Susan at this office is a blessing to this company. She is so amazing when dealing with clients. She helps you with the best policies for your specific needs and always so kind. I’ve watched her go above and beyond for clients. She is one of the top reasons why I’ve stayed with this company so long. Her hard work and dedication is much appreciated!!! Thank you to Jason, Susan and the Allstate team. Highly recommended.