Chad Lucas - State Farm Insurance Agent - Ottawa (IL)

Diego Arnold The agent was amazing! She walked my husband and myself through the whole process. I didn’t know where to start until talking with her. Satisfied with their service!

Kay Machula With all the uncertainties and rates with Insurance companies today. It is a breath of fresh air that Darren let me know months in advance that the insurance company we are with was getting out of covering our type of property/liability and he had already begun to research an alternative for us. Its all about the service!! and just not getting a letter in the mail saying your insurance was not going to be renewed.

Justin Lafollette The ladies at Ark Insurance always go above and beyond with Insurance needs as well a being an IDNR vendor for licenses and tags. Im always greeted by name and with a smile.

Jenny DeLahr Exceptional customer service! Due to a change in dates on a car purchase, my son required proof of insurance first thing in the morning. Long story short, Brent worked on the policy and spoke with me on the phone at 8:30pm to assure he had what was needed for his appointment. Now that’s being true to your customers. I recently switched from a nearly 25 year relationship with another local agency because the rates were so much more reasonable here. Better rates AND great customer service - what more could we ask for? ⭐️⭐️⭐️⭐️⭐️

S Murphy For 20yrs Bill Markley Jr has been my insurance agent since his father retired from American Family. When Sr. wasn’t there, Bill Jr. would help me through any problems I had. American family wanted to move me to a new agent when Sr. retired. I fought it and won. Every claim or accident I’ve had in the past has been absolutely convenient and easy to resolve. Bill knows how to make the system work for the customer and he has done this each time where he handled all paperwork and made American Family accommodate my schedule instead of the other way around. Now going into retirement, I see the investments that he recommended and rates will soon benefit me greatly in the years to come.

churojuok ochan If youre looking for affordable auto insurance thats quick, courteous, and reliable, look no further. The agent was wonderful. Shes highly professional, kind, and considerate. She makes paying my auto insurance feel like a catch-up with an old friend and taking care of business rather than a job or an expenditure. I am a satisfied client.

Jaiden Patel I love your kindness

Tim Moore Linda meets and exceeds all my insurance needs. She is very professional and courteous, She takes her time in explaining the coverage needed for my needs and is always there when needed.

Kelsie Colbrook Chase and Grace are both so easy to work with. He responds quickly to email and calls and she is always there ready to answer any questions when he isnt available! Petersburg is lucky to have such a caring and reputable company right here in town. We are going to recommend everyone to go have a chat with him. If you’re thinking of switching insurance companies go and talk with him and I promise you won’t be disappointed!

Karla O Neill Ive never worked with a better insurance provider. Elevate Insurance Agency ILs employees are knowledgeable, kind, and always willing to help.