Artigem - Belleville (IL)

5 /5 C Barbara “J”: I had a truly wonderful experience with Artigem. Thanks to their exceptional service, I now have a stunning replacement for my ring that I absolutely love. David, along with the insurance company, guided me through every step of the process—keeping me informed, answering all my questions, and making everything feel seamless. David worked swiftly and thoughtfully to find a diamond and setting that matched the original beautifully. His attention to detail and commitment to quality were evident throughout. Im beyond thrilled with my new ring and wholeheartedly recommend Artigem to anyone seeking expert craftsmanship and outstanding customer care.

5 /5 MJ Myers: After losing my wedding ring of 20 years, I was devastated. But working with Dawn Gruender at Artigem completely turned things around. From our first conversation, Dawn showed exceptional professionalism, warmth, and deep knowledge. She was incredibly patient (even when I kept changing my mind!), and helped me choose a stunning replacement ring that my husband and I both absolutely love. It’s rare to find someone who truly cares about their customers the way Dawn does. I’m so grateful for her and for the experience she provided. Highly recommend! — Mary J.

5 /5 Pamela Fair: So very pleased with the excellent service and the repair done on my 2 diamond rings. I had lost the solitaire in my wedding ring and had damage to a stone in my Anniversary ring. Jeff Whitesides was there to answer any questions and responded immediately to all my emails. I was provided secure shipping. Shipping my rings was not the most comfortable thing to do, but Artigem was very professional and made the process smooth. Thank you Jeff!

5 /5 Amalia Grove: I had the pleasure of working with Dawn Gruender at Artigem. What was a very stressful situation became stress free. She went above and beyond to make this experience easy. She took the time to get to know me and really understand what I wanted to fix my engagement ring. Once I received it back it exceeded anything I could have imagined. Its stunning! I highly recommend Artigem for any of your needs. You will not be disappointed!

5 /5 Megan Nyquist: If you are going to lose the diamond out of your wedding ring, Artigem is who you want to work with for replacement! My insurance company works with Artigem on a regular basis; and although I was initially skeptical that they could provide the same level of TLC as that of a local jeweler, and be able to find a diamond of similar quality, my fears were laid to rest after speaking with Dawn. A compassionate listener, Dawn worked quickly and efficiently to find a replacement diamond that is just as beautiful as the one that I lost. She provided exceptional service and was so kind and caring through the whole process. My replacement diamond and setting is absolutely beautiful! I cant stop starting at it - its a perfect match to my original! Thank you Dawn, for walking me through this process; Id work with you again in a heartbeat!