5 /5 Rob Friedman: I cannot speak highly enough of Cy Fredrics. My (now) fiance and I went there in February/March to get a sense of what we wanted in ring styles when it got to the point of proposing, and they were incredibly patient, knowledgeable, and friendly. When it came time to actually design her ring, I went to a couple chain stores and was unimpressed and felt pressured. I went back to Cy and the entire staff (in particular the designer, Kendall), was beyond helpful and really allowed me to have ownership/partnership. The custom job was INCREDIBLE and my fiance and I are beyond happy. Recently we went back in because the main stone in her ring was a little loose, and they tightened it right then and there free of charge. As we waited, someone helped me look through masculine rings to get a better concept of what I might want in the future for my wedding band.
In the three or four times I have gone, it has been an A++ experience from start to finish. As long as I am in the greater Chicago area, this will be my go to jeweler. WOW!!!