CY Fredrics Jewelers - Glenview (IL)

5 /5 Alison Jacobs: Working with Kendall was amazing!! My husband and I had been shopping for a ring to celebrate a monumental anniversary. Kendall helped us realize exactly what we were looking for. She designed a ring that was beyond our expectations in beauty and meaning! It’s stunning!! Even after we settled on all the particulars, Kendall sourced another center diamond that she felt complemented the ring better to fit what I envisioned. She went above and beyond! Customers for life!!

5 /5 Lynn P: I had a great experience from the moment I came in. I had procrastinated for 2 years on making a decision on altering my mom’s ring to one I could enjoy. Kendall was so patient and supportive as it was emotional over the loss of my mom. She listened and made suggestions and even custom designed a setting using all of my mom’s stones and combined it with my stone that my father gave me from his mother so my ring is truly special to me as it embodies my parents and grandparents for me. Kendall created magic for me. My own stones were given new life and I am grateful for the care and patience I was shown! I also love the necklace she created!!! You’ll love everyone working there. I couldn’t be happier!!!

5 /5 Rob Friedman: I cannot speak highly enough of Cy Fredrics. My (now) fiance and I went there in February/March to get a sense of what we wanted in ring styles when it got to the point of proposing, and they were incredibly patient, knowledgeable, and friendly. When it came time to actually design her ring, I went to a couple chain stores and was unimpressed and felt pressured. I went back to Cy and the entire staff (in particular the designer, Kendall), was beyond helpful and really allowed me to have ownership/partnership. The custom job was INCREDIBLE and my fiance and I are beyond happy. Recently we went back in because the main stone in her ring was a little loose, and they tightened it right then and there free of charge. As we waited, someone helped me look through masculine rings to get a better concept of what I might want in the future for my wedding band. In the three or four times I have gone, it has been an A++ experience from start to finish. As long as I am in the greater Chicago area, this will be my go to jeweler. WOW!!!

5 /5 Brandon Tefft: I purchased an engagement ring from Cy Fredrics and my wife and I returned to purchase our wedding bands. When I started the process, I was pretty ignorant about jewelry and I felt very vulnerable, especially given the amount of money involved. Cy Fredrics employees were very patient with me and they took the time to fully explain how I could get the best value for my money. They gave expert advice and knowledgeable opinions, but they also listened to what I wanted and gave me all the information I needed to make an informed decision that I was comfortable with. They werent pushy at all and they really wanted to make sure we would love the jewelry we ended up with, which we certainly do! I definitely felt like I was treated right and I am very happy with the entire experience!

1 /5 Katherine Ahn: I dont really write reviews unless I have nice things to say about a place. I dont even know where to begin. Had an engagement ring custom made with the grandmothers stone here. Took it in not too long after because the stone was loose. The lady took a look at the ring and said she was not sure if they can fix something like that and looks poorly made. I gave her a look and said ummm I got it made here. Her whole attitude changed and took it to the back. Fixed it and I left. Next day, the stone fell off and grandmothers stone was forever gone. Went in to complain and they replaced the ring with the one I chose from there display. They gave me an appraisal on a computer paper and was appraised at 10K. Took it in a couple of days later because I noticed in the middle of the stone had a crack like pattern in it. They said it was a natural thing for this pear shaped diamond. Due to my divorce I decided to sell the ring. Ofcourse I am going to go back there since they buy diamonds. I called and they gave me a hard time about bringing that ring back and at the end oh we are not buying at the moment. WHAT? WOW!! So I took this ring to a couple of diamond buys and they ALL said the same thing. The diamond clarity is about 7 grades lower than the appraisal, the crack I mentioned earlier is a fracture and they said the color noted is also wrong and its lower, more like a J. I was angry for a while so I held back writing this review so I dont say anything out of anger. 1 star is for some of the employees there are actually nice and helpful.