Andrew Harby - COUNTRY Financial Representative - Springfield (IL)

Carrie Brandeberry Moved accounts from Land of Lincoln Credit Union and have been pleased with the service my husband and I have got here. We love DECU!

Brandon Do not use citizens bank they are awful! I had to have shoulder surgery and why I was off. My daughter was also diagnosed with type 1 diabetes in this time period. We applied for the hardship assistance and filled out what was asked. Then they waited a week to mail us a letter saying they needed more and asked for things we already sent. So we called verified what they needed and sent it. Then they waited a week and sent another letter saying it took too long and they dropped our hardship case. They will play with you in a time of need instead of helping you out like they say they will.

Jessica G Great value for members with educational resources to offer the local area.

Courtney Guthrie General Assistance, What a wonderful place with such wonderful women who work here! Lori!!! Shes great. Shes in the process of helping me now. I got a unlimited monthly bus pass. They write the check for it and you hand it over to your bus driver the day you call for a ride and they issue you the bus pass you need for the month. Ive filled my application out to get more help from them. Im returning it tomorrow. Ill be back to fill in everyone on the benefits from receiving help from General Assistance as soon as I learn more. Blessings to all!!

Rob Ladove The emoyees here have always been a great help to me. Very professional and do their best to do their jobs. They helped me get my credit from bad to good in no time! I appreciate this bank and will continue to use its services forever! The US Bank app is also a pleasure to use.

geekgurl2000 Well, its never a good time when one has to visit pantries, but they had an orderly, efficient system and were able to provide items i can microwave heat. The staff were friendly and kind.

Eric Kessler Im a CEO student for the high school and we have toured this business, this is also the bank that I use. This is a great business and they are always willing to help out the customer and their community of Monticello. I highly reccomend this bank to anyone willing to open up a savings or checking account.

Vicky Horton I have been with this bank for close to 18 years. Absolutely love this bank. Their Fraud department is out of this world and right on top of things. The girls in the bank from the beginning have been very kind and helpful.