Citizens Bank - Macomb (IL)

Deanna Williams They were very helpful.

Benjamin Edwards Laurie is the definition of a financial professional: smart, decisive, calm, and communicative. I can’t say enough good things about her and her team!

Stephanie Baker Brittany Starkey has great ties to the community and genuinely cares that you understand whats happening with your money. She answered as many questions as I asked and was very patient with me. It was clear that her advice was tailored specifically to my goals and situation, including helping me evaluate what was already happening with my money. Talking about money can make me nervous, but theres a great rapport in her office and I felt very comfortable. Its been a load off my mind!

E W I’ve had the pleasure of working with Yazmin as my insurance agent, and I couldn’t be more satisfied with the level of service she provides. She’s incredibly knowledgeable, responsive, and genuinely cares about making sure I have the right coverage for my needs. Whether it’s answering questions, helping with policy updates, or just providing peace of mind, she always goes above and beyond. It’s rare to find someone so dependable and proactive—I’m grateful to have her in my corner. Highly recommend! Edward W.

Chris Bieber Eric is always helpful when I need something. I like insurance to be something you do not have to be constantly worried about and Im happy Country Financial is able to do that for me.

Mellissa White I’ve had nothing but good experiences with CPS. They always understand when I need extra time to make my payment. I’ve been using them for almost 3 years and have no complaints. Staff is always understanding and compassionate when I have questions. Definitely wouldn’t recommend anywhere else!

Joe L My brother and I opened an estate account for our Dad after he passed away 2 months ago. He banked at Casey State Bank (see my reviews for the Marshall and Robinson Branches for more details.) After continued issues with Casey State Bank I told my brother that I wanted to close the Casey Bank account and open it at Regions Bank. I have banked with Regions for 20+ years and have always been very pleased with the service, not just in Robinson, but at various other branches in Indiana. I called Regions in Robinson before closing the Casey Bank account, and I spoke with Trent (I think I have his name right). I told him what I wanted to do, and wanted to make sure that I was remembering everything I needed to bring. He told me what I needed and for my brother and I to come in and we could get everything taken care of. I told him that my brother lived in a different state. He asked me what state, and I told him. He said that in that state there would be several branches very near him, regardless of where he lived in the state. He stated we could do my end of the paperwork in Robinson, then find out which branch my brother wanted to go to, and he would send the paperwork to them, and they could take care of his end of things. After closing the Casey account I went into Regions and asked for Trent. Trent was very helpful, knowledgeable, and professional. I told him the branch my brother wanted to go to. He told me that he would send it to a specific person at that branch and tell my brother to ask for him. The entire process was a breeze on my end. At the time of writing this my brother has not yet had the chance to go to the bank near him. I already have access to the account, this is just so that he can have access to the account as well since we are co-executors of Dads estate. I got a message today stating the checks were shipped yesterday.