Alamo Insurance & Financial Service - Waukegan (IL)

Greg Mrofcza Lee and Michael have been excellent support resources for our business insurance needs. Often times Ive had to reach out with a high priority question or issue and they have always been quick to respond and have moved as quickly as possible to get me a resolution to my issue. Partners like Lee and Michael allow me to focus on my core business functions while ensuring critical ancillary matters are addressed.

GARY KNUTSON I had a great meeting with Mike today we discussed several things and had a meaningful discussion about options and he made several recommendations for consideration, I appreciated his willingness to give me the extra time to explain things in detail and I didn’t feel pressured into making a decision, overall it was a great experience.

Christopher Abbott A person broke into my vehicle while we were on vacation. He threw a brick through my back window. Jennifer at First State to very good care of us. She made arrangements to have the back window replaced the next day. Great service.

Skyler Schmidt Had a rock hit my windshield resulting in a 10-12” crack. I called after hours and Megan answered even when she didn’t need to. She took my information and they had my claim filed the next morning. Safelite scheduled and replaced my windshield at our friends house out of town. The entire process was effortless on my part and went extremely smoothly.

Bill Packheiser Came to the b-link to give blood. There was a very nice and friendly receptionist at the front door to welcome me and take my information on State Farms behalf. After that registration for the Red Cross.

Bailey Lauder After being with another large insurance company for years my husband and I decided to see if we could save money by switching. Bill was great with quoting out our multiple policies and showing us how we could save money while increasing our coverage. He made sure all of our questions were answered and was very kind and efficient. I am happy to have Bill as our agent and highly recommend his agency to anyone needing insurance!

Madilyn Hughes Amber was excellent to work with!! She answered all our questions and we’re so happy we reached out. So friendly and it was an easy process which I appreciate!!

Jeffery White Secretary is on the ball

Ryan Frascone After having a terrible interaction with a competitor insurance agency Zachs team, specifically, Karen Pilgrim, found me affordable top tier coverage for my home and car. As much as no one likes talking to real life people, talking to a local agent found me the best deal and the best experience. Ive had purchasing insurance in the 5 years Ive owned my home. I cant give enough praise for the staff here. I look forward to a long relationship!

Toma Sileika They are always incredibly fast to respond to any inquiries, making the process smooth and stress free every time. Their professionalism, efficiency, and helpful attitude truly stand out. So glad to have them as a partner! Highly recommend to anyone looking for top-notch service! Thank you