Richland Insurance Services, Inc - Decatur (IL)

Rebecca Archer Nothing but great things to say about this office and company. Ron was available and patient with us while helping us through the claim process during a very stressful time. He was available via phone, email and text at almost any hour. I would recommend State Farm and this office to anyone.

Heather Bromm Friendly, knowledgeable, and very quick with getting quotes. Saved me a lot of money, and the person who referred me got a gas card.

Cherie Eykamp Great people to work with and great insurance!!!

Sam Muraglia I had the pleasure of working with Courtney, my American Family Insurance agent, and I couldnt be more impressed with her service! From the moment I reached out, she was incredibly helpful, professional, and genuinely dedicated to ensuring I got the best coverage for my needs. Courtney took the time to explain my options thoroughly, answered all of my questions, and made the entire process so much easier. Her attention to detail and commitment to her clients is evident in every step. If youre looking for an insurance agent who truly cares, I highly recommend Courtney!

Kathryn Golec Bruce has been amazing! When I suddenly found my life turned upside down, I was given his phone number and he answered immediately and spent more than an hour helping me get my insurance all set up. He was extremely professional and nonjudgmental. He has also been very responsive when I’ve had any additional questions. I’m so glad my sister connected me with him.

Yesica Lopez Erica made the insurance process so easy for me. She was thorough, patient, and very knowledgeable. Erica took the time to explain everything and make sure I had the best coverage possible.

Jeffrey Cook The BEST at customer service! Great coverage at a great price, and the staff gives the time needed to make sure that you get the right product for your needs.

Bryce Sack Mark is a fantastic agent! Im not exaggerating when I say that his response time is the quickest Ive ever seen. No matter the time of day, he replies almost immediately. Not to mention his service is back with the quality and guarantees that State Farm offers. Anyone in the greater Chicago area should reach out to him for your insurance needs!

Chris Mathewson I am Christopher Mathewson I had a Wonderful experience here. I visited a couple of months ago. Zoey Cozad was there to help and she was wonderful, very patient and positive no negative comments to leave about her. Thanks Zoey...