Richland Insurance Services, Inc - Decatur (IL)

Tia Quick I started going to them in high school when I got my 1st car. Im happy to see that over 25 years later theyre still doing great business.

T DeWitt Andy and his team have taken great care of us by providing quality protection at a competitive price. He and his team have always been responsive to our needs.

Bre O Was shocked to find out that my monthly cost increased by $100 a month when I removed a car from my policy with my current company. I called Brian in an attempt to find better rates. Within 2 hours he had found a policy that not only offered better coverage but, at the same rate before the increase! He explained everything purchased in the policy in full detail and was very thorough. Fast, friendly, and competitive pricing is what youll find with this agency. Update: Had an issue with my car tire on a Sunday and was needing information on a rental. Left a voice-mail to return my call, totally not expecting one until Monday, and was called back within 10 minutes. By half the day in, he was able to provide me with policy details and options for my situation. But it doesnt stop there folks.... he called me back unexpectedly the next day to ENSURE I was all taken care of and there was nothing else he could offer to help with. TOP NOTCH customer service.

eida ortiz Nicole A. was excellent with her customer service and finding the best insurance rates for me! I’m beyond satisfied with her service. Do not hesitate to reach out to Nicole; she’s amazing at what she does!!!

Sally Adams We decided to switch when our local agent retired and we wanted to support another local agent. They had us squared away for both auto and home insurance in just a few conversations. Getting us more coverage for nearly the exact same price point. Read over our previous plan and helped us improve our policies. Great and easy to work with!

j rosario gutierrez For me Allstate is a good agency that has Always responded to the complaints I have had and tries to get me savings on my car policy.

Tiothy Rockhold Give him a call and he will work for you and get the best price. Helped me and a friend of mine.

Anne Julie (Julie) Always have had a great experience with this company. I have been doing business with them now for years! Michael is wonderful along with the staff who handles my vehicle insurance. Cannot say enough about this company. Recommend them highly for top notch service!

Stephen Eitel Jim Blue is a very good agent and is always available if we have any questions!! Has always been helpful if claims are necessary. Thank you, Jim!!!!

Christie Rangel Justin Cooks office has always given excellent service! We were so grateful to come back after 4 years somewhere else. David M was friendly, efficient, and gave us accurate information. He stayed late so my daughter and I could finish our policies after we both got off of work! He was very responsive the whole way! Thanks!!!