Richland Insurance Services, Inc - Decatur (IL)

felix eduardo alvarez arzate From start to finish my experience with this agency was excellent. The staff was friendly, knowledgeable and made sure I understood everything. I couldn’t be happier with my coverage.

Delaney Simms Jessica has been absolutely amazing helping me with my claim after a car accident. I could not recommend this office enough. They are absolutely sweet and extremely helpful here. I have had nothing but great communication with the staff and overall just an excellent experience!

Cyndi Great people and great service! Really care about you and whatever issue you are going through.

Chad Kirchner Great customer service and overall experience. Great rates as compared to previous insurance carrier. Couldnt be happier with Allison and her crew.

Marsha Jackson Always get good service.

Keith Albers About 6 months ago, my husband and I talked about shopping around for a new insurance company, as our rates kept climbing with no explanation as to why. After looking into Flowers Insurance, we were told that they would explain everything we were paying for to ensure we knew what we were covered for exactly. This was prefaced with, you may pay more but you’ll never question if you’re covered. Lucky for us, we were quoted a rate that was a $1K savings over the year! Plus, we are now completely covered from auto to home to our farm. Thank you Flowers Insurance for giving us the coverage we needed for an even cheaper price!

Ryan Washkowiak David Elston and his team at State Farm are truly amazing to work with. From day one, they’ve gone above and beyond to make sure all of our insurance needs are taken care of. Allison and Mara are especially outstanding — always friendly, knowledgeable, and ready to help with anything we need. Whether it’s answering questions, adjusting policies, or just offering great advice, they make the process easy and stress-free. Highly recommend this team to anyone looking for top-notch service and real peace of mind!