Boettcher Insurance Agency - Geneva (IL)

Jennifer Wallace I have been a customer of Shore Murphy since I got my drivers license 20 years ago! They have been wonderful at dealing with policy claims and when challenged by me to find a lower car insurance rate. I would recommend them to anyone looking for insurance coverage in the area.

Pawan Goyal Nick is an exceptional insurance agent who truly goes above and beyond! His extensive knowledge of the industry is impressive, and he always takes the time to explain options clearly, ensuring I make informed decisions. Nick’s promptness in responding to my questions or concerns is unmatched— he’s always there when I need him. His honesty and transparency give me complete confidence that I’m getting the best coverage for my needs without any unnecessary upsells. Nick’s staff mirrors his professionalism and dedication. They are equally responsive and genuinely care about providing top-notch service. Working with Nick and his team feels like having a trusted partner looking out for my best interests. I wholeheartedly recommend Nick to anyone seeking an insurance agent who combines expertise, integrity, and outstanding customer service. Thank you, Nick, for making insurance stress-free!

Paula Robertson Love the friendly customer service that I receive from Heather Curfman! She is always there to help anytime either on the phone or in the office!! Thanks for all you do Heather!!

Debbie Pryor Nancy is great to work with. We have had insurance with her for many years and anytime we need to make changes or have questions we feel comfortable calling her. If she is busy when I call she gets right back with me. Thank you Nancy. We highly recommend.

Maria Theron Pam and her team are fantastic! I worked with Michael, and he helped walk me through the process of signing up for health insurance when we lost coverage due to a job change. I had lots of questions, but he was patient and very knowledgable, and got my family signed up for coverage just before the end of the month. To top it all off, the service I received was free! I can’t recommend them enough, and I will be making my appointment to have some help when open enrollment comes around.

José Juarez They don’t just sell you something. This insurance agency helped me stop over paying and made sure I understood my policy.

Anabel Morales I was coming from an insurance agency. I would only hear from once a year. I connected with Jose who was very kind and flexible with me around my schedule to be able to set up an appointment. Jose connected me with Maribel as she was a best fit for my schedule to meet and talk about insurance for homeowners and auto. From the first call all the way to signing the documents. She has remained professional, friendly, kind and caring. I could not think of a better team to take care of me and my needs and go into detail so I could also understand what it is that I needed as well as how I was going to be covered. Thank you so much to the American family insurance, this has been such a seamless process as my first time switching insurances since owning my home and auto.