Ron Moreland - State Farm Insurance Agent - Springfield (IL)

Oksana Mayovetska Concetta Hutton and Devon Allen did an awesome job working on my insurance claim. Very professional, calm, patient, thorough. I really appreciated their quick responses and dedication to high customer service, including picking up my calls instead of sending to voicemail. True professionals!

Larry Tully Very knowledgeable and helpful with helping set up my medical insurance for when I retire. I highly recomend them.

Charles Wilson Steven was prompt, smart, and did a good job. Some of his emails were written after 5 PM, suggesting a good work ethic, which used to be almost universal in my profession when I was his age.

Cassidy Downs Some of the greatest customer care I’ve experienced in my time here. I switched to State Farm after a bad experience with an agent with Farmer’s, and have been in great hands ever since! Jen is a life saver and goes above and beyond. My biggest thing was having an agency that will communicate with me and always be thorough. Jen does just that. Very grateful to have Richard’s agency in town!

Curtis Carey Great people, great service, able to find deals and explain metrics clearly

Jan Casiello My husband and I have met with Dee and Marilyn on several occasions to decide which Medicare supplement plans and drug programs work best for both of us. I have some health issues that require seeing specialists and taking higher tiered drugs and my husband does not. Dee was able to find both of us the right plan and drug program that fit our needs while saving us thousands of dollars! Yes! Thousands of dollars! I would highly recommend that anyone talk with these ladies before making your decisions about Medicare!

Ashley Barnard Insurance companies can be scary. Being in an accident can also be scary. Having American family for insurance, Is the exact opposite! American family treats you like family. They make any accident go smoothly. I was in an accident on good Friday. Everything after that was smooth sails. American family really showed up! One of the best things about American family, is my agent Ron! He truly is the best. He is so knowledgeable, caring, and patient! Thank you Ron! P.S. Ron Deserve a gold star and a cookie!

Marquette Hendon Octavia was very friendly & did great with helping me get insurance for my mother. I had a million questions because I didn’t know the difference between the type of insurance policies. She broke everything down so that I can understand it, she did so with easy and patience. I would give her a 10/10 with making insurance shopping a breezy! I definitely would recommend for all your needs.