LGE Community Credit Union - Calhoun (GA)

1 /5 Brandon Allen: I absolutely loved Greater Community Bank. Their customer service, local presence, and friendly team made banking a truly personal experience. Unfortunately, since the recent transition to LGE, that experience has changed dramatically—and not for the better. While some of the same wonderful team members are still at this location (and they will be deeply missed), the overall transition has been terrible. The new systems are clunky and feel like a downgrade. One of the most frustrating changes is that you can no longer call the local branch directly—you’re routed to a generic call center that seems disconnected from the community. If LGE’s goal is to make a meaningful footprint in this area, they’re certainly making an impression—but not a positive one. I genuinely feel sorry for the employees who have to work within this new structure, especially those who once thrived in the customer-first culture of Greater Community Bank. When I first joined GCB, they had a perfect 5-star rating. That rating has already begun to drop, and based on my experience—and the feedback I’ve heard from others—I wouldn’t be surprised if it continues to decline rapidly. I’m now in the process of looking for a new bank, one that values local service and customer relationships. It’s a real shame to see such a great community bank lost in this merger.

1 /5 Stayc: I loved Greater Community bank but now LGE Credit Union are thevies. I was never negative in my bank and now I stay negative.I am going to have go close my account. I went into bank to let them that they charge u before u are negative. I had $23 and they charge u $25 courtesy fee b4 the app thinks u dont have enough money in the bank. This fee made my account under. This like taking from the poor and giving to the rich. They do not care about the people who have being at the bank for years only people who can bring alot of money. I got lucky this time though bc they gave me back that fee for one time only. I will not be giving u my money anymore. Courtesy fee means SLAP u in this face we still your hard working money so we can help people get loans and mortgages on their properties like my landlord and then landlord goes up on your rent bc they took that mortgage. Which we r helping pay bc the bank is taking the courtesy b4 u make a mistake. It use to be u have a 24 hr grace to put the money in b4 the fee. I HATE HATE HATE U LGE. I AM DONE. GO GET UR NEW RICH PEOPLE. I will NOT GIVE THEM MY MONEY. Its all messed up now.

1 /5 scott parker: Haven’t been under a new name, but just a few days they are awful. You can’t even call the bank from the telephone you end up calling somebody in Smyrna if I wanted the bank in Smyrna, that’s where I went to open my account.

1 /5 Brandon Allen: At the bottom of this review you will find my review from 3 years ago, when Greater Community Bank was the best around. However, I can not let this review stay, as I dont want anyone too be fooled, LGE is not what Greater Community Bank was. I guess the "official" transition took place 7 business days ago, and I have been frustrated each day since, the transition took away all heart, care and love that was Greater Community Bank. Some of the same caring team members are still there, who I still appreciate and care for deeply, though LGE robbed everything else that was good. The following in my review of Greater Community Bank from 3 years ago: Great bank, with great staff! The only issue I have had with this bank was during their software transition, although I have been through things like it in the past and they are always clunky, no level of preparation can make it seamless. Very friendly!

1 /5 Jonathan Murray: Terrible. New customer coming in for a business account. Almost confrontational customer service that wouldnt offer to print 3 pdfs on phone to start the account. They act like you need them more than they need you. Youd think theyd love a new business account. LGE, who we have personal accounts with, shouldnt put their name on it. Well take business elsewhere for a local bank.