Kendra Scott - Alpharetta (GA)

5 /5 Katlynn Cha: Everyone was kind and helpful in my selection of jewelry. Unfortunately they did not have a bracelet would fit my size wrist but I ended up choosing a necklace and having the chance the choose my own gems to put into the jewelry. I love that we have that option and the gift feels personalized with our own touch. They also were able to gift wrap my jewelry in a gift box with a cute little bow! Great experience for my first time at Kendra Scott!

2 /5 J Amber (AJ): As a devoted fan of Kendra Scott, I have always cherished the joy of gifting their beautiful jewelry to my daughters and granddaughters for every occasion. Each piece carries a special meaning, making every celebration even more memorable. However, my recent visit to this Kendra Scott location left me feeling disheartened. From the moment we stepped inside, the atmosphere felt off. Instead of the warm welcome I had come to expect, we were met with a lackluster customer service experience. It was disheartening to see my daughter visibly upset, especially after we had been so excited to explore the latest collections together. To make matters worse, immediately after our purchase, my daughter expressed a desire to return the item. Unfortunately, she was unaware of the return policy, which added to her frustration. It’s disappointing when a brand you love doesn’t meet the expectations set by its reputation. I hope that my experience serves as constructive feedback for the team at this location. Kendra Scott has always been about celebrating moments and creating connections, and I believe that a little extra attention to customer service can go a long way in ensuring that every visit is as special as the jewelry itself. Here’s to hoping for a more welcoming experience in the future!

5 /5 Jasmin Peniche: This review is to provide feedback on the exceptional experience we had last weekend at Kendra Scott. It was my daughter’s 10th birthday and she was very excited to go shopping and use her birthday discount at the store. The amazing staff at this location made her feel so special on her birthday. Lizzie, Lynda, Crystal and their whole team are so kind, loving and very welcoming. They went above and beyond to make sure that we were very happy with the pieces my daughter created at the color bar. It was such an awesome experience that will forever remain as a core memory for my daughter. Thank you so much ladies!! A very happy mom

5 /5 Brooke Pond: Love this place! I found the perfect bracelet to complete my stack and the lady who assisted me was so helpful. Definitely recommend this location!

1 /5 Sarah Seymore: We have loved Kendra Scott for years. Some of our favorite Jewelry. But today. Wow. DO NOT buy wholesale from KS. I was in and out of that store 4 times today trying to just exchange or refund a necklace that was gifted to us and was inappropriate for a 14 yo. They needed more validation than I need to show when I travel overseas. We also needed to make an exchange at Lululemon for an item that cost DOUBLE what this necklace cost and we had NO ISSUE with … again. We are regulars at KS but I am hesitant to make another purchase.