J Smith Lanier & Co - Albany (GA)

Cheryl Evans What I like is the availability of the staff. Ive had issues that I couldnt have navigated on my own. Also finding out theres a lot of services available.

Tammy Godwin Excellent Customer Service. Friendly and Relaible .

Shelby Pharr I had progressive for so long… I figure why not get a quote from state farm to see if they could beat my current rate. Not only did they beat the rate, we got life insurance, and homeowners insurance all in a bundle. The girls in the front are very professional and ensure to explain everything in depth, and answered all questions that my husband and I had. If you are looking for new insurance, and great customer service I highly recommend.

Angela Banister Highly recommend Gerald Bailey Insurance Agency if you are shopping for insurance and expecting a good experience. They found me a policy today with more coverage AND at a much lower cost than my old policy. Jessica was knowledgeable, helpful and friendly. I am so pleased and grateful!

J T I’ve been with Henry’s office ever since I moved to VR back in 2000. 20 years!! Wow!! I have never had a problem with any claims, vehicle changes, adding drivers, home...ETC!!!... and have always felt they were looking out for my best interests. They’ve changed location several times, but never the quality.

Celeste Barnett These ladies are the best. Always helpful and very thorough. Thank you guys.

John Owen No customer skills. Came in office and the older man asked how he could help. I stated by answering your phone and told him we had tried calling 3 to 4 times aweek for a month since Helene and he responded I doubt that. I td him to look at my call log that I opened and he responded you calling me a liar I said you called me one and my call log proves you one. This office is non-existent Do your self a great favor and go somewhere else.

Jackie Mathews Totally recommend Daniella Clawson for insurance needs! She has been my agent for years! Answers all my questions and always happy to help do it. Honestly, I have a hard time understanding all the fine details with insurance. Daniella makes the process so much easier and will breakdown the explanation so I can understand what I am paying for. Calling the office there is always a friendly hello as well! Its a great place :) The Farm Bureau membership perks are nice too!

Tracy Parker I had the best experience with Mr.Lafon. He got me the insurance I needed at a reasonable price. He was supper kind and very respectful man. He work hard to get me taken care of today so that I would not be without insurance over the weekend. So a big shout out to Mr.Lafon for an awesome job well done.

Gordon MacQuirter Great business with amazing personnel!! Heath handles my boat insurance and gives me peace of mind to know that I never have to worry about a thing! His service is the best in the industry and you couldnt ask for a friendlier insurance man plus I can always trust that if I have an issue he will get it resolved immediately no matter what. These are great people to do business with and I highly recommend using them!