Delta Community Credit Union - Douglasville (GA)

1 /5 Amber Hudson: Very unprofessional and nosey the older lady name Donna, she has been with them for 10 years but couldn’t fix a simple card issue problem I had. Then was very upset because I didn’t want her help after she wasted 20-45 minutes just to tell me to call customer service. How does a credit union have an employee for 10 years and you can’t figure out a simple care issue problem. Almost closed my account with delta because of this.

5 /5 Spencer Miller: Joan Francis at Douglasville branch HMSA Was very helpful and knowledgeable and was able to assist me with CDs and allowing me to make my money make money. No one before was ever able to share such valuable information from any banking institution my 43 years on earth. She definitely deserves recognition and more money.

5 /5 Harold Hathaway: Hello! My husband and I moved all of finances into your facility yesterday. We received excellent information and guidance from Joan Frances about the transfer of accounts! We are grateful for service. Bill and Donna Hathaway

5 /5 Brenda Fuller: Friendly, I Was looking for a bank that is a share bank, but they didnt have my bank. I had to use the ATM for my deposit. And the teller walked me out and showed me where the ATMs were. Thank you all.

5 /5 Keenan Hitchens: I only visit the Chapel Hill Road branch of Delta Community Credit Union three to four times a year, but every visit feels like I’m coming home. From the moment I walk in, the environment is welcoming, calm, and professional. Whether I’m here for routine transactions or more complex questions, I always feel at ease knowing I’m in good hands. In April, Joan helped me with a routine transaction—getting tip money for an upcoming trip—and she handled everything so professionally and with genuine friendliness that the process felt effortless. Then in July, Camdyn greeted me, anticipated my needs, and handled my request with remarkable efficiency and a warm smile. Both experiences were nothing short of phenomenal. Behind every great team is an outstanding leader, and Donna exemplifies exactly how a Delta Community branch should be run. Her staff’s consistently positive attitudes, attention to detail, and commitment to member service are a direct reflection of her leadership. I’m grateful for the culture she’s fostered and for the way Joan, Camdyn, and the entire team make every visit such a pleasure. Delta Community Credit Union corporate leadership: please know that the Chapel Hill Road branch is setting the gold standard for member experience. Joan, Camdyn, Donna, and the whole staff deserve recognition for their professionalism, care, and unwavering dedication to your members. I look forward to many more visits—and am proud to tell everyone that my credit union truly cares.