Kenneth Davis My experiences at this bank have been lukewarm at best. Today the ATM was down, and no one in the bank knew anything about it. There were only two tellers at the windows. I was second in line and it took over 8 or 9 minutes before I was able to advance to the counter to make a withdrawal (because the ATM was down).
It seems that everything around runs in slow motion. So, the moral of the story is: Dont be in a hurry when you bank here. Its going to be awhile. Thankfully, I dont have to come here very often.
UPDATE: The manager of this branch reached out to me this morning to get a better understanding of exactly what happened. I was extremely impressed at her level of concern, and wanting to take corrective action to lessen the chance of this happening in the future, hence Im changing my review rating.
5 /5
