1 /5 Steve H: This Truis branch is one of the worst in the Atlanta area. We waited in line at the drive-through, the vehicle in front of us was not being helped. We waited almost ten minutes, still zero movement. Despairing of that, I parked and went into the lobby.
There were three people waiting in line, and they all appeared to have been doing so for some time. There were two employees behind the counter, only one of whom seemed to be actively engaged in anything resembling work. Additionally, there were two other employees who gave off the body language of actively avoiding doing anything productive. Seeing the inside line as another dead end, we left. About ten minutes later, we passed back by this same bank and the SAME vehicle was STILL at the drive through. Amazing.
This is a terrible Truist branch. In the future, if we need to do any banking with this chain, we will remember to pass this one and visit another, even if it is not convenient to do so. Thats just how disappointed we are with this Truist location.
