CRESCENT JEWELERS - Kennesaw (GA)

Tiandra Jessica was a godsend!! She was very attentive and even offered and provided accommodations for my disabled niece!

Larry Putt Fantastic service and reasonable prices, over 20 years.

Karen DiLorenzo-Jones I went into Kay’s on a Saturday evening (about an hour until closing time) to pick-up a couple of my rings that I had sent off to be serviced. As I was waiting for the salesperson to get my rings, I was doing some window shopping when Michael (aka Mike) brought my jewelry out. There had been a couple of items that had caught my eye while I was browsing, so I asked Mike to show them to me. What I experienced was an outstanding customer service interaction. Mike is a professional, yet personable young man who is extremely knowledgable about the products he sells. He took the time to answer my questions, he shared his knowledge with me, and he remained patient and engaged throughout the entire experience. While Mike was working with me our conversation was light and easy. I never felt pressured to buy anything - actually I had not even considered buying anything as I was simply there to pick up my repaired jewelry. Yes, I did end up purchasing a couple of pieces and Kay’s jeweler’s may want to increase Mike’s commission percentage as he was a huge part of the reason why!! It was due to Mike’s nonjudgmental, friendly, and easygoing personality that quickly got me engaged and kept me interested in the pieces I was looking at. It was due to this professional, yet personable interaction that kept me practical, realistic, and comfortable, to the point, that I decided to treat myself to a beautiful selection that I have been wanting to purchase for some time. Thank you Mike and Kay’s for letting me treat myself without breaking my pocketbook! I love, love, love my treat!!

Why Not Had some Christmas gifts to buy and was able to get enough cash from my broken jewelry to go shopping. Thanks to Brandon and Kaleb for making this transaction smooth.

Landon Kinsey I worked with Nancy and Susan to design the perfect engagement ring. They were super helpful, patient, and insightful to help ease my anxious mind. I highly recommend using them if youre planning on asking any important questions soon!

Nurullah Shawon The shop owner seemed very nice. Product quality is also good. Worth shopping.

LL B Shout out to Jannet my cashier. I had a problem with my JCPenney card, and she went over and beyond to help me get it fixed so that in could keep my purchases and not have to leave them there. And keep my coupons discounts. She made my day! Glad y’all hired her. She’s very nice!

Maleek Greene Poor Attitude. Poor Work Ethic. And this looks like the typical in store experience because 5 months ago it looks like someone had the same problem i had yesterday, I know “good help” is hard to find but i think you need to fire some of your workers.