Claires - Augusta (GA)

jacoby carstarphen Outstanding Service from Kate C at Kay Jewelers! I had an absolutely wonderful experience at Kay Jewelers thanks to Kate C. From the moment I walked in, she greeted me with a warm smile and made me feel welcome. Her professionalism, product knowledge, and genuine care for helping me find exactly what I was looking for truly set her apart. Kate was incredibly patient and attentive, taking the time to explain all of my options without ever making me feel pressured. She offered helpful insights and made sure every detail was perfect. I left feeling confident and excited about my purchase. If you’re shopping at Kay, I highly recommend asking for Kate C — she goes above and beyond to make your experience special. Exceptional service like hers is rare and deserves to be recognized

Drea Mrs.Angela was amazing!!! Desiree is always a pleasure to work with and talk to. The customer service throughout the whole store is amazing. The manager is such a beautiful spirit and she seems so caring. Definitely a 10/10 experience.

R Groh I wanted to pay a complement to the three wonderful ladies working on a Saturday. We did not buy a single thing however they showed us such kindness that I would have bought out the entire store. They even offered my extremely tired toddler a balloon which he cherished. Thank you for being kind, even to a non-customer. And thank you for making this moms day a bit easier.

Mariya Malik I can’t thank this jewelry shop enough for the incredible care they took in repairing my bracelet. It’s not just a piece of jewelry to me—it holds deep sentimental value and is truly priceless. From the moment I walked in, the staff treated both me and my bracelet with respect and understanding. They were attentive, kind, and clearly skilled at what they do. The repair was done flawlessly and with such attention to detail that you’d never know it was ever damaged. I’m beyond grateful to have it back in perfect condition. If you’re looking for a place that combines expert craftsmanship with genuine care for their customers, this is it. Highly recommend!

Atira Joy Frazier Great place for handcrafted jewelry, authentic, inexpensive and the staff are top knotch!

Oriel Myles ⭐️⭐️⭐️⭐️⭐️ The first time I visited Laurel Lane, I reached out on Instagram to ask about booking a group appointment for a Holiday Girls Day Out. We wanted to get permanent bracelets together, and she made the whole process so easy from start to finish. When we arrived, she even had Prosecco ready for us! She was so hospitable and went above and beyond to make our girls day such a fun, memorable experience. Since then, I’ve recommended her to anyone looking for something fun and unique to do in the city. More recently, I surprised my best friend with an appointment to get matching anklets for her birthday. Once again, she exceeded expectations—making it special and even helping coordinate a birthday surprise. Her jewelry is absolutely beautiful and high quality—I still get so many compliments on the pieces I wear daily. Beyond her stunning chain selection for permanent jewelry, she also offers unique ready-to-wear earrings, necklaces, and bracelets. She truly goes above and beyond every single time. If you’re looking for permanent jewelry or one-of-a-kind pieces, Laurel Lane is an absolute must-visit!

Yolanda Harris I walked in looking to treat myself. Kora approached me and asked if I was looking for something in particular I was and wasn’t. I wanted an anklet bought 2 and a beautiful bracelet to celebrate myself. The customer service was great Kora went above and beyond to ensure I was satisfied.

John Philter I have a 50mm chase durer and took it to get links removed. Upon leaving I didnt really get a feel for the fit of the adjustment and noticed it was just a little too tight. After returning to get a link placed back in and and the band clip adjusted was told I already paid instead of charging again. Will be returning for future services and definitely recommend! Very nice jeweler and very speedy service. Thanks again River Fine Jewelry!