1 /5 ashley finnemore: I know, I love the guy too. Before anyone gets their fanny on their shoulders, I’m leaving a review now because of all the dang text requests to do so. Just like with a doctor, I typically wait to leave an honest fair review. Time will tell. My experience in purchasing was smooth and the transition when I sold and bought vehicles even easier. Even saved! I can’t say I have any complaints whatsoever. Fair pricing, easier than doing it myself for sure and less stress too! The middle of the road stars, only because of the time will tell part. I haven’t had an accident, or needed insurance on a vehicle since, well, like my twenties. It’s when you need the insurance that you see what these guys are made of and I know Brannon and his crew only work here but, he did choose to represent them. So, I remain neutral on judgement and very grateful for the ease I experienced in the sale. You asked for it.
I’ve edited my review to reflect the service of Brannon East’s agency per Brannon’s request. Previously 3 stars for doing the bare minimum of signing me up. No different than I could have done on my own via Progressive’s website or ap. I changed vehicles since establishing 6 months of service covered through them. A savings it should have been explained by Progressive. This agency failed to make sure I received money owed in this adjustment. Very disappointed and I have known him and his wife personally for decades. I do my very best to support those I know and well, rarely is it a let down. Came up short for me in a big way for me and I must share that truth. I hope your hot tub is treating you well.