Zales - Jacksonville (FL)

Shelli Lea Juliana is AWESOME!! Shes very elegant, informed, & her customer service skills are OUTSTANDING! TYSVM Juliana for your patience and help with my crazy self! Stay beautiful and positive, you make Kays an even better store than it already is!!!

Adjani Shah I had such a beautiful experience at this location! I was visiting from Tampa and from the moment I walked in I was greeted by Bianca and her warm smile. I was transparent and told her I was just browsing, and despite that she treated me with the utmost importance. While she was preparing my beverage, Vincent got me set up and pulled the pieces I was interested in! When he found out I was a jeweler, he started showing me pieces that exhibited beautiful innovated craftsmanship. Both Vincent and Bianca were warm and provided an exceptional experience that tailored to me both as a customer and as a jeweler; they treated me with respect and value! And I cannot forget to mention their security detail! He was just as polite and warm! Everyone in this store has a high level of emotional intelligence and brand knowledge. I can’t wait to return and make a purchase with them!

Paul Herber This jewelry store and the people who work here are absolutely amazing! I received so much help from JD with my purchases that I felt I really needed to give a shout out, and thank him (them) all being such a great business. No wonder it has been a successful business in Naples, FL for over 35 years. I strongly recommend this local store.

Ryan Hines Brought in a local ship wreck coin I was able to purchase from one of Mel fishers divers. I wanted to have the coin placed in a bezel so I could wear it. The entire crew there were very kind and professional. Randy was able to build a custom gold bezel that fit my coin perfectly (it is a oddly shaped coin). Price was great, turn around time was very fast, and he contacted me prior to it being complete to make sure I was happy with the entire lay out of the bezel. Highly recommended. Thank you a bunch guys. Ryan.

Sk7D - Skyian7D Wonderful customer service, best prices and gave me free shipping. Excellent variety also!

Allie Telfer So quick story- I went here and spent over $120 while on vacation. They had some extremely beautiful things and I was super excited about it. Then my scrambled brain went and put my bags in the WRONG car. I went back in the talk to my mom for a second and when I came back the car was gone. The lady that worked there was super nice and even offered to have the owner remake the cross I had bought. I left my number and ended up getting my purchases back thanks to a lot of honest people. Aside from that, this place is a must go for any tourists! I went to a lot of different souvenir shops and none came close to this one. It was full of stunning handmade items. Would 11/10 recommend!

Francesco Spitaleri I bought a used Rolex Datejust 36 mm Im quite happy with my purchase I have received a very good customer service

Matthew Shaw The jewelers at Alper were amazing. I stopped in because I needed something small to use to propose to my fiancé. They were so helpful and generous and were a part of what made my proposal night perfect. He said yes!!!

Mackenzie I just recently got engaged with a beautiful Victoria Jewelers custom ring! Brian was amazing to work with! He created the most beautiful ring, we will definitely be going back for more jewelry. Thank you so much Brian, it’s truly such a beautiful ring! Me and Cameron had a wonderful experience working with you.