1 /5 Lauren Holub: If I could give this place a negative star review, I would. Came in simply to get information on some Navajo items, I was ignored when trying to ask a question, when I finally was able to get help, the woman at the middle counter was incredibly rude. Absolutely profiling me as a young woman coming in with fake items, saying it wasn’t stamped and it was most likely nickel plated. She treated us as if we were a waste of her time, like what I had was worthless when in fact it has a sterling stamp, and the Harry Morgan stamp which they also didn’t seem to know who that was. As a store specializing in native jewelry, you would think they would know exactly who that was. Mind you, I wasn’t here to sell, I was here to be directed on where to go/how I could care for them. If you want to be judged/profiled before you even get to speak to someone, this is your place. Other than that, I wouldn’t spend a dime here or waste your time walking in. Rudest customer service experience I ever encountered, for simply trying to get information or directed. Since these items are worth upwards of 5k-10k. When I asked if these could be cleaned by a regular jeweler or someone who specializes in vintage native jewelry cleaning, she responded with “well why wouldn’t you be able to go to a regular jeweler to get it cleaned.” But hey, that’s fine! Genuinely so disappointed on the lack of respectful communication over very polite and simple questions. To the white haired lady behind the middle counter, you need a serious lesson in respect and compassion, especially if you’re going to work with the public. -1000000 stars from me, highly highly do not recommend.
