T.J. Maxx & HomeGoods - Pensacola (FL)

MoonlitVoz Terrible Experience – Stay Away! I had an extremely disappointing experience with this company. I brought in a gold necklace and a watch for service, and they completely mishandled both items. They switched out pieces of my gold necklace without telling me and returned it in a different condition than I left it. On top of that, they broke my watch during the process. When I confronted them about the issues, they refused to take responsibility. They offered no refund or compensation for the necklace, and were rude and dismissive when I asked for a resolution. I expected professionalism and honesty, but got the complete opposite. I do not recommend this business to anyone. If you value your jewelry and want fair treatment, take your items elsewhere!

Caitlin McLaughlin Bridal: I arrived alone for an appointment after having been to another Bridal store (where my experience was underwhelming and just bleh). I felt more like a number than a customer. I arrived a little early and was immediately treated by Brittany who jumped right into pulling dresses, asking me questions, and just making me feel at home. Brittany was extremely attentive and gave me honest opinions about the dresses I was trying. She was absolutely amazing in all aspects and I cannot say enough nice things about her. Now to the store…They have a great selection and variation of gowns. Prices are amazing too. The Bridal section is laid out and decorated beautifully with easy access to search and see all of the gown options. Small town vibe with Big store professionalism. You’ve got to check them out!!

Paulson Jim (Boise Realtor) Love this boutique jewelry store. Lots of very unique pieces many with ocean and sea life themes. Many have personal meaning and stories which the staff was anxious to share. I loved the pewter dragon flies, the nautilus designs, sand dollars, octopus, etc. Joy did a cameo shot with her sign. They do custom pieces too. Highly recommend stopping in.

Mary Osborne We just moved to town recently, and I was nervous about trying a new jeweler. I had a new diamond set into an existing setting, the old diamond set into a pendant, purchased a chain for the pendant and had 2 insurance appraisals done at this retailer. Service and workmanship by far exceeded by expectations! Everything was done in house, and they got it done much quicker than promised! This will be my new go to jewelry store!! Thank you so much for my beautiful pieces!!

MiMi My absolute favorite! They have some special pieces and the price is right for their amazing quality jewelry! 10/10

Kara Pehrson Bought a 3 piece toe ring set for 20 dollars, I tried it on in the mall and it instantly broke. I went back to return it and they guy wouldnt refund me.

Milton Ataca I dont remember the last time I had such an excellent and pleasant customer service experience. I originally came to this shop to have some links taken out of my PRX and have it adjusted. Mariano was kind enough to have this service done for me free of charge even though I didn’t purchase from him. We had a nice talk about watches, its like Ive known him for years! What a great person to talk to. I would recommend this shop to anyone thats looking for a great selection of watches / jewelry + 10/10 customer service.