1 /5 Strong Bible: I dont typically write reviews, but I felt this particular interaction warranted an honest review of events. I am so hoping it was just a mistake, but unfortunately, I was shortchanged $142 when selling some personal family heirlooms at Pauls Coins in Holly Hill, and when considering the evidence (the receipts are attached for your review), sadly, it appears to have been deliberate.
In the interest of being 100% honest, Paul and all of his staff are extremely likable. Especially Paul, who could charm a snake! So much so, I hardly noticed that his whole demeanor changed ever so briefly when he quickly and quietly ordered his young female staff member to fill out the receipt and "Just total it and write US Coins" to separate them from the watch, before turning back to me and switching back to his charming persona for deflection.
It caught my attention because he went from jovial and friendly to purposeful, calculated, and acting with intent. He dropped the mask only momentarily, providing a glimpse into his real intention. I must admit, it was slick.
I honestly didnt want to sell my fathers 1959 Rolex (worth $2500 retail). I didnt even think a coin shop would be interested, but when Paul saw it in the box, he recognized the type and era, stating he has one similar to that and loves it. I explained that even though I desperately need the money, I had already turned down $1500, but Paul really liked it and said he would wear it personally, which made all the difference to me, so I agreed to $1750, only because I do need the cash at the moment.
Look closely at the receipt I attached. It would have taken no time to itemize the receipt properly to reflect the watchs value at $1750 and the coins portion at $792. Actual agreed values were:
Morgan Dollars $592
Silver $200
Rolex $1750
Total $2542
I am saddened to say, it seems obvious this was indeed intentional on Pauls part. Look at the receipt and ask, "Why in the world would Paul instruct the girl to write the receipt like that?"
I understand this is Pauls business, and I also realize it is my fault for being lulled into trusting Paul and not paying attention. Paul completely covered himself legally. I even signed the receipt, so I realize that I have no legal recourse here. In effect, Paul essentially ripped me off, "Fair and square." Lol!
However, after the realization hit, I felt somewhat betrayed and, with a sad heart, must point out that Pauls actions reflect an extremely low character and a dishonest spirit, especially when considering the circumstances. Unfortunately, that kind of sneaky dishonesty isnt something that goes away easily once it has been ingrained in someones heart and casually practiced so nonchalantly.
In light of my experiences locally, I would strongly advise NOT to do business with Pauls Coins. I am hoping he wouldnt treat his regulars this way, but if you do go there, I would advise being very careful and not letting your guard down. Double-check receipts and be sure everything is ITEMIZED, no matter how much you like Paul, or how long you have been a customer. Most reasonable people will agree that the receipts and evidence attached to this review is undeniable, damning, and prove intent.
After my experiences with several local shops, my honest local recommendations would be Daytona Coins for coins, and Masterpiece Jewelers for gold.
I wont be holding my breath, but if by some chance it was just a mistake and Paul wants to make it right, I would be more than happy to edit the review and refrain from posting my story along with the evidence on any other review sites or social media platforms.
If not, oh well, that is life, and really, no hard feelings on my end either. We all know what it is like to get ripped off. It wasnt my first time, and most likely, wont be my last. Admittedly, this one hurts more because Paul ripped me off on my fathers watch, which he had since the 1950s.
At least now I can feel good about warning others so they may be able to benefit from my experiences.
Stay safe, be vigilant, and God bless!
