Stephanie Lempesis - State Farm Insurance Agent - Jacksonville (FL)

5 /5 Kayla Miller: This agency is great! I have had renters and auto insurance with Stephanie’s agency for several years now and the service from the staff has always been outstanding. They take the time to answer all my coverage questions, they always ensure I’m being offered fair premium pricing, and apply all discounts I qualify for. Each and every interaction has been painless—even when things go wrong! I previously had an issue with my auto-payment and when I reached out I received a response within the hour. They helped me quickly resolve the issue. No long waits on the phone, no hassle, just quality customer service. It’s the reason I’ve stayed a loyal customer for years! Highly recommend.

5 /5 Maureen Lively: I received many calls from companies trying to sell me car insurance. When I received a call from Richard Wright at State Farm I decided to talk to him first. We set an appointment at my convenience,and he was prompt with his call. He was polite, knowledgeable of the product, and sold me exactly what I needed. I am getting better coverage for my money, and at a substantial savings. That is important on a fixed income. I understood everything he said. I will call Richard again with any questions. I was very comfortable talking with him and very happy with the results. Richard is an excellent representative for State Farm.

5 /5 Cathy Battle: We love all the crew over at Stephanie Lempesis State Farm. They are all very helpful and kind. We have insurance with this business. We liked the people so much we decided to get them to help us with our investments and now we are deciding on other business with them. Stephanie makes it really easy to do business with her and her company. She had gave us a lot of information that we needed. She has also directed us to some people that can help us outside of what she does. This is an all inclusive business.

5 /5 dana florida: *No Missed Notes: A Symphony of Service* I recently had several insurance changes to make, and the process felt like trying to juggle needy paperwork—until I reached out to the agency. Brandi responded almost instantly and handled everything with calm, steady precision. One of the updates needed some corporate wizardry behind the scenes, and while that was brewing, Brandi kept me updated like clockwork. The moment my new policy was finalized, she reached out right away. I genuinely felt supported every step of the way—with zero guesswork and zero stress. I also want to extend a big thank-you to the entire team. Another request was picked up by both Miquel and Brandi, and the coordination between them was so smooth, I wouldn’t be surprised if they’ve got their own secret handshake. They communicated quickly, shared updates effortlessly, and wrapped everything up like pros. Whether it’s two team members or a whole crew behind the scenes, this agency runs like a well-tuned orchestra—no missed notes, with each solo shining in perfect harmony.

5 /5 Michael Hinson: Have been a customer for several years now. Have always been pleased with the service that I’ve received. Always willing to help answer any question I’ve had. Helped save me money on my insurance. I have both home and auto with them. Keep up the great service!