Sebanda Insurance - Miami (FL)

5 /5 Camila: Excellent service and professionalism! Massiel has been an incredible insurance agent, always attentive to my needs and willing to answer any questions I have. Her knowledge in the field is impressive, and she makes me feel secure every step of the way. Thanks to Massiel, I have peace of mind knowing I’m in good hands. Highly recommended!

1 /5 Deiffy G: Horrible business, took payment from my bank account even after I had cancelled the policy the month prior. They kept reassuring that my refund will be in my account soon, instead they deducted money from my account a second time. I never sign an authorization for automatic payment, yet they deducted the money anyway. Ridiculous!!!!

5 /5 María Garay: I would like to thank Massiel Pons for the great customer service very professional and hard effort to find 100 % best deal for Car insurance . I recommend her

5 /5 janelle lopez: Being a new office. The owner’s Manuel & Massiel are doing an excellent job to make you feel welcomed and looking out for your best interest. They found great plans to work with my budget but also the protection and coverage I need. Will continue to do all my insurance needs with them.

5 /5 Carlos Pacheco: I recently had the pleasure of working with this office for my insurance needs, and I cannot express how impressed I am with their exceptional service. From the moment I walked through their doors, I felt welcomed and valued as a customer. The staff are true professionals who go above and beyond to ensure their clients have the right coverage and peace of mind. They took the time to listen to my specific needs and provide tailored solutions that fit my requirements perfectly. Their expertise in the insurance industry is evident, and I felt confident that I was in good hands throughout the process. What sets this office apart is their commitment to customer satisfaction. Every interaction I had with their team was pleasant and efficient. They were responsive to my questions, addressing any concerns I had promptly and thoroughly. The level of attention and care they showed me as a client was remarkable. Moreover, the office environment is warm and inviting. The staff creates a welcoming atmosphere that immediately puts you at ease. They take the time to explain complex insurance terms in a way that is easy to understand, ensuring that you are fully informed and able to make informed decisions about your coverage. Thank you for your exceptional service and for giving me the peace of mind I sought. You have earned my trust, and I will definitely be referring my family and friends to your office.