5 /5 Mischelle Ross: I wanted to change insurance companies because rate increases, so I requested a quote from State Farm. I was contacted by Shannon Guggiana, from the Rick Sanchez office. She was prompt and efficient in returning my emails, she answered all my questions, and made me feel confident about the transition. We finished the details on a brief phone call; Shannon finalized my information, sent any documents I needed to sign, and provided me proof of renter’s and car insurance. She kindly answered all my questions . I highly recommend Shannon and encourage anyone considering an insurance change to contact her at Rick Sanchez’s office.


