Raquels Jewelry - Pensacola (FL)

Lux DeeLight Kinsey I stopped by Kay jewelers to get what I thought was a new battery for my vintage watch. Dina immediately warmly greeted me when I walked in the store and asked how she could help. She was very complementary of my watch and took it back to see about changing the battery. When she returned, she explained the battery is old-fashioned and it does not need a battery. She kindly impatiently explain how the watch worked So now I can confidently wear my vintage watch and keep it working. She didn’t charge me anything for her services, and gave me a thorough explanation of the features. She was able to identify on my vintage watch. My day is brighter And I’m more knowledgeable because of Dina.

luis hernandez Excellent job fixing one of my silver chains. Juan Carlos y Lorena were very helpful and professional. I would definitely come back and highly recommend them.

Kathleen Watson After buying a few diamond pieces at auction, I began a search for a local gemologist who could confirm the jewelry was what it claimed to be. I chose John Shulla based on his business reviews, and I’m so glad I did. He is professional, personable, and very good at what he does. Everything he told me regarding my jewelry was right in line with what the seller said. He, also, gave me some excellent recommendations when I mentioned wanting to have some pieces reset, and he thoroughly explained the pro and cons of the people he was recommending & the process of what I wanted done. I highly recommend Mr. Shulla for all of your appraisal needs.

Carmen Kidder I googled this place and called and I got the nicest man. I asked they buy jewelry and told me to come on in. As soon as I walked I felt comfortable. I sold a few pieces of jewelry and he worked with me and gave me a reasonable offer but most of all they made my experience unforgettable. We talked about all kinds of things. Everyone in this place is professional and friendly. I will definitely be coming back soon for my Rolex.

Honest Jew These people are some of the most unprofessional in the business. They wanted to charge me $1600 to repair a clasp on a watch that sells on eBay for $1600. They kept me on the hook trying to sell me a n extremely cheap quality leather band with a markup of hundreds as a backup plan for them. They are going to argue on the review that they didn’t, but here I am telling you about it. This went on for almost 2 months with zero effort to contact me back or follow up. Take your business anywhere else. The owner is too old to have every decision run by him. It’s comical how long things linger on, with that policy of 60 days and your jewelry is now ours. I got my stuff back by a week or so. How convenient

Chris Cahill I wanted my wonderful loving wife to have an upgraded diamond ring after 11 years of marriage. Robert gave us his time and attention and was very informative. He guided us to customize the perfect ring! She absolutely loves it!

Joanna Moore My (now) husband worked with Sandy to create a custom engagement ring for his proposal. I immediately fell in love with my ring and couldn’t wait to plan the next steps of my wedding band with her! When the time came we met together and I briefly described the ideas I had and she came back with a sketch that surpassed any ideas I could have imagined. She is a true artist and her designs are so thoughtful and unique. I now own 4 rings from Sandy, and I am already plotting a necklace. My husbands band is from her as well and it suits him perfectly. I never thought I was big into jewelry until Sandy came into my life. She is a true gem.

Camila Rojas Really nice jewelry there my daughter loved it

Bryan Escorcia Great experience at Dixie Pawn! They gave a fair and honest evaluation of my PSA-graded cards and were super respectful throughout. Highly recommend if you’re looking to sell or pawn collectibles.

Dan Luckman Love this store and love the owner!