1 /5 Jay Plane: As someone who takes reviews seriously — both reading and writing them — I feel its important to share my experience with Mint Jewelers especially for anyone considering a major purchase like a diamond.
I went in expecting a professional, trustworthy transaction. Instead, I was sold a diamond that was misrepresented in terms of clarity and value. The staff spoke with confidence, assuring me I was getting a top-quality stone, but I had a lingering feeling that I was being sold, not guided.
A man named Boo was heavily involved in the conversation. He was actively pushing opinions and influencing my decision. He spoke with authority and made strong claims about the diamonds quality, adding to the pressure to buy.
After the purchase, I sent the diamond to a GIA-certified independent lab for verification. The results confirmed my worst fear — the stone was a full clarity grade lower than what was promised. This wasnt a small oversight. It was a serious discrepancy that meant I had overpaid significantly.
When I brought this to Mint Jewelers attention, I was met with vague answers and zero accountability. No real explanation. No effort to make it right. Just more of the same smooth talk I now realize was part of the problem from the beginning.
What makes this worse is the atmosphere: polished, persuasive, and designed to make you feel like you’re getting something exclusive. But underneath that, I found misleading sales practices and questionable integrity.
Bottom line: I paid a premium for a diamond that wasn’t what they claimed. I would never purchase from Mint Jewelers again. If you’re considering them, please do your own research, get independent verification before buying.
This was an expensive and disappointing lesson. Hopefully my review saves someone else from going through the same.