Soto Melissa Ive been a customer for years and always dreaded speaking to representatives. However, Carol completely changed that experience. Not only was she incredibly helpful with my policy, but she also took the time to explain everything clearly so I could truly understand it. Her patience and professionalism stood out, and if the company had more representatives like her, I’m certain you would attract and retain many more customers. Please recognize her for the outstanding service she provided.
5 /5