Reliable Insurance Inc. - Port Orange (FL)

Pie Jenni (Jennie Pie) I dont even know where to begin.....There are no words for the level of customer service this company provides. My son was in an auto accident, and was having a hard time navigating the process of what he is supposed to do after the accident.... When he received a letter from the DMV concerning his accident, he didnt understand what the DMV was requiring from him, and neither did I.....He called National, and asked if they were familiar with the letter he received , and they were not. The letter was 6 pages long and had sbout 8 different option he needed to do, but only if step a was this then go to step b, or skip step b and do c,d,& e instead.....very confusing! The next day, ONE OF THE MANAGERS FROM NATIONAL DROVE FROM ORLANDO TO JACKSONVILLE to help! He sat down with us and read the letter, (which is 6 pages) and explained it to us step by step so we could understand what was being asked of my son to do. UNBELIVEABLE! I am at a loss for words to express my gratitude, & tell you how thankful I am. You sir made a difference. Because of you, myself & my family will remain loyal customers for life. Please dont ever change. Thank you for everything! I will always reccommend your agency to anyone I hear of needing insurance.

Aspen 665 Lindsey is a first class insurance professional and an even better person. She is knowledgeable, professional, and a true joy to work with. She guided us through the maze of Florida homeowners insurance and got us covered fully and without any issues. My highest regards to such a wonderful person who not only knows the intricacies of the insurance business but also truly cares about her customers. I would give her 10 stars out of 5 if I could.

Ted Gornto Very helpful in taking care of your needs

Catie Bruner She was very prompt with answering any question I had. I was covered ready to go and she made it quick and easy. I also have my homeowners insurance through her as well. Very happy with Goosehead Insurance.

Brandi Ferrone Kimberly Hopkins is an amazing person! She was able to get us coverage for our new driver with expediency and efficiency. We are so happy to give her a 5 Star Rating as she truly cares for her customers! I highly recommend Kimberly Hopkins!

slack mofo My experience with Direct auto insurance was as wonderful as I could have hoped, not only were they able to provide me a great rate but my experience as excellent as it was, was largely in part due to how well received I was by the customer service representative who handled my call which happened to be Darby Anderson (I believe that to be her correct name). She was not only kind, professional and patient but she was able to answer any and all of my questions and did so with an incredibly pleasant demeanor throughout the entire process. Darby deserves the highest of commendations, so I can only hope upper management is not only aware of her contributions but that she is recognized as such. Do the right thing by all of your employees who have displayed the level of excellence that Darby seems to have engrained at an instinctual level. Thank you for taking the time to read what for me is a very meaningful review from my perspective and experience.

Damon Slazyk These guys are awesome to deal with. They made it simple to get a policy. They also went above and beyond and made sure all my documents were sent to the dmv. Communication was excellent from start to finish. I highly recommend them and will be calling them again when I get my dual sport.

Jaimee Zeidman Bryce was helpful in making me stay at the same affordable policy, and he thoroughly explained all the full coverage options with multiple companies. Super customer service and he is very knowledgeable about insurance and patient.

Steve Waters The folks at Team Beucher are awesome. Theyre always helpful and get the job done.