Lock Insurance - Lakeland (FL)

Christian Devinny Anna Marcos was unprofessional and deceitful in that she promised to lower my existing rate with Progressive by $30 per month due to my safe driver status. When she wrote the new policy it was not the same coverages as the previous, it did not have an accurate miles per year selection and it had my spouses name spelled wrong. In addition there was an error on her part with either the banking or routing number to deduct from my account as my bank says NO ATTEMPT WAS EVER MADE to withdraw funds by progressive, and my policy was CANCELLED because of this. Instead of calling me due to the billing issue. I have had to establish a new policy that has cost me MORE than i was paying before. Anna was very defensive when i called, did not offer to correct the issues as a professional insurance agent should. Now this veteran has to pay more than when i stepped foot in her office. Im very unhappy with Copeland Insurance.

Servbro Dave I have been with State Farm auto insurance for over 20 years. Every time I have called to make any policy changes or need something like digital proof of insurance they have always been great at helping me quickly and easily. My last interaction with Kim Smith at my local office was again awesome and deserving of a positive review. The few claims I have made over the years were also easy to navigate with the help of the agents in my local office. Good job State Farm team!

Curious & Creative We started using assure Over 10 years ago. Frustrated with the time consumption of trying to find the best rates and coverage we needed for our various insurance needs. I cant express how happy we are with Mandy and her team at Assure. We quickly realized we were in good hands and turned all of our personal and professional insurance over to Assure to develope and manage a comprehensive plan for all of our insurance needs allowing us to put our focus into our business.

Darwin Plata I had a great experience with Univista Insurance, but I especially want to highlight Yuli for her outstanding professionalism and service. She was efficient, kind, and truly went the extra mile to help me. Congrats to the company for having such a valuable team member!

Teri Colucci Robin and Cameron have been such a pleasure to work with. Id been debating whether to leave my previous insurance agency for a few years and now Im wishing Id done it sooner. Not only is my new homeowners policy less expensive than the one I had with the former agency, it is also far more comprehensive. Im very happy to have connected with Dillon Insurance.

D Gates Cant thank them enough for all the time and assistance I personally received from Jeannie J., she literally saved me $355 per month YES per month for the same insurance I had from a different major company I had been with and OVER paying with for years! I now have all our vehicles and even have family members that have switched with auto and also purchased life insurance from this agent. They truly have one of the best customer service teams ice ever dealt with. Thank you!

Stephanie Cook I worked with Tracy on an auto insurance policy and had a fabulous experience! She was friendly, prompt, professional and made the experience a smooth and quick one. She was patient with my questions and concerns and made herself readily available via email and phone throughout the process. I couldn’t have asked for a better broker and she left me feeling confident in the policy she worked out for me. I couldn’t have asked for a better experience and would absolutely recommend Thompson Baker and Tracy for any insurance needs.

Jennifer Rodriguez Rainbow Insurance was quick and easy. Very helpful. Ed Zuniga was the person who helped me get a quote on my car insurance. Found me a great deal and I quickly took the offer. He did an excellent job asking questions. He was very professional. I had an awesome experience.

Sharon D Alexia and Brenna took good care of my family when we moved recently. They were patient and helpful. We had additional things come up after we closed on our home, and they stuck with us until everything was resolved. Thanks ladies!

Stephen Bryant Working with Jackie on our home insurance was an absolute pleasure. From start to finish, she made the process incredibly smooth and efficient. Jackie was not only knowledgeable and thorough, but also genuinely kind and attentive—she took the time to understand our needs and explain every detail clearly. What could have been a stressful process turned out to be simple and even enjoyable, thanks to her professionalism and personal touch. I highly recommend Jackie to anyone looking for a seamless insurance experience.