Lock Insurance - Lakeland (FL)

Adrianne Wilson I’ve had my insurance here for a few years now. Still to this day, I’ve never received the personal care like I have at Fero Insurance. Amber has been there 15 years, she’s extremely knowledgeable and honest too!! They will tell you if they can’t save you money with them and not try and talk you into less coverage just to get your business. I fully trust them!! Highly, highly recommend. You will not find this service at any other agency!

LORI STEVENS ROSANNA!!!!! ROSANNA!!!! ROSANNA!!!! was an absolute GEM who truly went above and beyond! Extremely knowledgeable, very assertive, responsive and attentive as well as very KIND! I would have to say-God knew we needed her- because we could not have chosen a better person throughout our entire “experience”! Rosanna made the process worth every single second! My family can not KING INS. & ROSANNA enough!!! ~L Stevens/RB Foote

Midge Blocker Ive had Mickey Hornsby and his daughter Alisa since Ive had my house since 2005 And are excellent @finding good insurance companies for you And if you have a problem they are quick to respond.

Gordon Henry They are thorough and friendly!! Amy was professional and made sure everything I needed covered was addressed!! Thanks Montes for being there when I needed you!!

Amanda Drake We have had nothing but positive experiences working with Great Florida Insurance St. Pete - their team feels like a family, they are so friendly, welcoming and knowledgeable! Our agent Cindy is always so clear, concise, gets back to us quickly, and her expertise is something we truly value and trust. She is so knowledgeable about what and how much coverage we need, how we can find savings, and shes awesome at staying on top of our policy updates, needs and changes. She even remembers details and dates that we dont! :) I highly recommend this whole office to anyone seeking insurance or quotes.

Joe Walsh David Snelling is awesome, so helpful and knows insurance through and through. Ann has great people helping her. You guys Rock. Joe Walsh

Dzindzi A. My experience with Brooke today was AMAZING and far exceeded my expectations for an insurance inquiry customer service call. I typically expect to spend upwards of an hour on the phone nowadays problem solving anything customer service related and I never expect to get an actual human on the phone at first. Brooke was SUPER informative. She literally answered questions before I could ask them and was two steps ahead in helping me with what I needed. I had literally zero questions at the end of our chat and was at a loss for words (in the BEST way) with how the call went. Thank you for being a wealth of knowledge, helpful, and so incredibly kind.

Robert Davis LMT They have been my office since 2016. My agent is Maria, a beautiful lady with knowledge. She always looking for discounts, but the best of her is the way that she tailored my needs to the best insurance. Thank you Maria fro been there all the time. God bless you.

Damion Bennett I cannot express how courteous and knowledgeable this staff is.They are always welcoming,and always ensuring you have the right policy followed by a detail explanation of the coverage.The customer service is above extra-ordinary which is very hard to find.I will be always sharing my experience with this for all your insurance need.

Beachcomber Airport Shuttle Great customer service!! All of our companys insurance needs are handled by Karen. She responds to each text or phone call super fast. Everyone there has always been very professional and courteous