1 /5 Helen Mitchell: DO NOT WASTE YOUR MONEY!!!!
My husband bought my engagement ring here in July 2001, and the shank (bottom part of the band) split shortly less than 6 months later. We had it repaired (at a cost to us), and foolishly bought our wedding bands there also.
I have since had to have my engagement ring repaired at least twice, and the second time I paid to have the shank widen at the advice of the owner. I have had to have the wedding band repaired at least as many times.When I had it repaired in September 2013, the owner actually told me that wedding bands arent meant to last forever, and that the shank was thin, so I should expect that it would break. He gave me a discount on that repair, and I only paid $40.
I brought my wedding band back again today to have it repaired, and told him that I was concerned that it was repaired less than a year ago. The owner told me that he welds with 14K gold, and if the rest of the ring is made of inferior gold, it will break. I explained that the rest of the ring was 14K gold, and that we bought it from him. He again tried to claim that rings with narrow shanks will always break, and I told him that I have rings that belonged to my grandmother and great-grandmother that were just as thin, and were worn every day and never broke. I said that I was very surprised that he did not stand behind what he sold and what he repaired.
He became confrontational, and basically told me that I should take my business elsewhere.
Again, DO NOT WASTE YOUR TIME AND MONEY!!! I have spent at least twice as much money on repairs as my husband did on the initial purchase.
