Fiorella Insurance Agency - Tamarac (FL)

5 /5 Cici Abel: I spoke with a agent named Tiffany and she was amazing we were having some technical difficulties on my part and she still helped me as much as she could. Most people would’ve got fed up or distracted but she was very cool and professional with everything. I said she needs to get promoted but she stated she loves her job so I hope the least they could do is give her a raise. Genuinely I wasn’t ready to make a decision about getting my own health insurance being that I’m 18 but she made the process very smooth and understanding. The experience was amazing with great benefits and pricing!

1 /5 T S: Company calls me multiple times a day even though Ive never contacted them or shopped insurance. Im on the do not call registry as well. Robocalls from different numbers so theres no way to block all the calls.

4 /5 Paula Lombardo: I was searching online for the governments health insurance marketplace. I thought I found it and entered my email and phone number. I immediately received a call from Jacob Elenius at Fiorella Insurance. I have to admit, I was at first turned off by: 1) what seemed to be false advertising (making me this it was the government Marketplace) and 2) such aggressive marketing (many more text messages and emails followed from Fiorella). However, Jacob very patiently explained to me the service he can provide and that I application would be through the actual Marketplace. I was still a little wary but he seemed very knowledgeable and had put together a few plans for me to review so I had him email them to me. The information he sent was very thorough and helpful but only for Blue Cross so I still wanted to comparison shop with other insurance companies offered on Marketplace. In the end, I called Jacob on the LAST DAY to enroll and he was again extremely knowledgeable, helpful, and patient. And I enrolled with him and got an excellent health insurance plan for 2021. I cannot recommend Jacob more highly. However, I only gave the agency 4 stars to the agency due to their extremely aggressive marketing.

2 /5 Blas Giffuni: I thought I had found a great insurance company. My first impression was great, the plan sounded great and affordable. 15 days after enrolling I received a call from this office to sell me heath insurance again to which I had to decline and mentioned that I hadnt received anything regarding my plan. The associate tried to quickly fix it by getting me in contact with other teams. Finally, I received the welcome kit (not their fault), and to my surprise or pediatrician doesnt take the plan they offered me, something I was very particular about when I first talk to the Fiorella rep. I call them again and mentioned that maybe the pediatrician changed in the last month, but suggest confirming with the doctor, they stopped taking my plan for over 15 months. I wanted to have this agency manage my car and property, but I think Ill pass. The good thing about them, is that theyre quick

1 /5 Ivan Blanco: Like a lot of other people on here, I never signed up for information about health insurance, but I received multiple robocalls a day and have for months. It never stops. And its always the same automated message. Theres no way to get out of them because its a robocall but for the love of God stop spamming people. Theres no way to ruin your brand than tactics that border on harassment.