Direct Auto Insurance - Orlando (FL)

denyy 06 BEST INSURANCE OFFICE EVER!!! Leo and his team made it quick, clear, & easy to get the best rate possible that fit my needs. I spoke with Cassandra upon my follow up and she made it an enjoyable experience where I felt seen and heard. Cassandra thoroughly took her time and walked me through the process which was more than any of the other insurances that I previously reached out to did. I am not someone to ever leave reviews but I could not pass up on letting you all know that this place rocks! If you are looking for the best insurance office/agents this is the place I 100% recommend.

Bill Dudley Carrie Moro has been very helpful to me and I would like to recognize her for it. We have been able to review and purchase new policies for home, auto, and motorcycle insurances within the last 3 months. Thanks Carrie!

Kelli Mitchell Excellent customer service, quality and value. Jessica is knowledgable and found us the best rate for our new home. Would definitely recommend.

Joe Caldarola Have been a customer for at least ten years . Royal always goes above and beyond serving my policies . I moved to Florida and still use them for all my needs . I appreciate the follow ups at renewal time , someone is texting snd emailing throughout the process . I highly recommend Royal Brokerage

Bruce Hurst I received a non renewal notice on my policy because the company felt they had too much exposure in Palatka. Before I could call my agent about this, I received a call from Courtney at their office. She called to help me find a new company to insure the home. She was so pleasant to talk with and did an excellent job finding me another company with even better coverage and a comparable price. She sincerely cared about helping me get this done without any stress. I feel she went above and beyond to handle my problem. Thank you Courtney!

Christopher Snyder Im extremely disappointed with Frontline Insurance. After filing a claim, I felt like we were lowballed and shortchanged. The process was slow, and the settlement didnt cover nearly enough of our losses. It feels like they prioritized profits over people. Unfortunately, I wouldnt recommend them to anyone. Frontline Insurance has been a nightmare to deal with. They found every way possible to minimize our payout. The adjuster seemed more interested in finding loopholes than honoring their customers policy. Thousands of dollars in losses, and were still waiting for a fair resolution. Their customer service is unresponsive, and its clear theyre more focused on their bottom line than their customers needs. Avoid them at all costs. They never paid us because we didnt come to an agreement now that the time ran out they dont want to pay us nothing. DO NOT BUY INSURANCE WITH THEM! STAY AWAY FROM FRONT LINE INSURANCE COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! PS: Frontline Insurance ripped my family off thousands of dollars after we filed a legitimate claim. Their adjusters seemed more like investigators trying to find reasons to deny coverage rather than helping us through a tough time. The communication was poor, the process was slow, and the final settlement was insultingly low. Its clear theyre prioritizing profits over people. Weve had to fight tooth and nail for every penny, and its been incredibly stressful. Id advise anyone considering Frontline Insurance to think twice – there are better options out there that actually care about their customers.

Tim McIntyre Have been getting my auto insurance thru Ace for many years. Kind and courteous agents

John Navarro Great competitive prices and always looking out. The best!

Kristen Chong Jennifer helped quickly navigate getting my business insured. I told her what I needed and she got it done! Thank you!

Shirley Konneh I have only positive things to say about my experience with Alex Hathcox. I worked with him for over a month and he found me every discount possible but he also educated me on the different types of coverage I need and don’t need. This is the best experience I’ve had in a long time because with his help, I was able to save half on my insurance. Thanks to the pricing and quality customer service, I’m pretty sure you guys have a customer for life. Thank you for everything!