Frontline Insurance - Lake Mary (FL)

Kate East Gretchen and her team are wonderful! The Puyol’s are helpful and kind to getting you the best coverage at the best price! Highly recommend!

john john Mike Clarkson went the extra mile. Our Belleair Beach condo association had what seemed to be an unsolvable insurance problem. The problem was solved, only because of our many year relationship with Mike. He invested a huge amount of his personal time and effort to help us Mike cares about keeping his clients safe

Alexander K First class service! Extremely helpful & friendly staff.. Alex and his colleagues have helped me with all of my registration, title transfers, insurance & notary for years now. Highly recommend them as they are extremely knowledgeable and professional! No need to ever go anywhere else..period! Thank you once again for all!

Road Service Experts Inc Sandra was incredibly helpful throughout the entire process. She took the time to explain everything clearly, answered all of our questions with patience, and made what could have been a stressful experience feel smooth and straightforward. Her professionalism, attention to detail, and friendly approach really stood out. We truly felt like we were in good hands from start to finish. Highly recommend working with her!

Jameson Elder Working with Matthew F. Ross has been an outstanding experience from start to finish. He is incredibly knowledgeable, professional, and consistently goes above and beyond to deliver excellent results. Whether it’s his clear communication, attention to detail, or dedication to the task at hand, Matthew demonstrates a level of commitment that truly sets him apart. His integrity and reliability make him someone you can trust without hesitation. It’s rare to find someone so capable and easy to work with. I highly recommend Matthew to anyone seeking top-tier service and a partner who genuinely cares about the outcome.

Annie M Thanks Great Florida Insurance and to Carolina in the Kissimmee office for her excellent service. Carolina worked very hard to provide the best rates for our car policies. I highly recommend her to anyone that is looking for other alternatives and some savings.

MAUREEN HAMILTON During a challenging week of moving, I attained my home insurance through Allen-Duncan Agency. I had the pleasure interacting with office personnel who were always courteous and professional. Especially Erin… She was available, informative and always a smile in her voice. And I got the best deal for my home insurance. It was the easiest thing to deal with in my busy week and recommend them highly.

Deviny Griffith Formal Complaint – False Policy Information, Unjust Fees, and Poor Service To Whom It May Concern, I am writing to formally express my deep frustration and disappointment with the way Progressive has handled my policy and my account. While I understand that my policy has been canceled—and I have already spoken to a representative—I feel compelled to document the serious issues I’ve experienced due to Progressive’s internal errors and lack of accountability. To begin, it is clear that false or inaccurate information was entered into my policy, which triggered a snowball effect of completely unjust fees—all of which were through no fault of my own. Rather than correcting the issue when it was first raised, I was met with vague responses, misdirection, and additional charges that continue to make no sense. I was also billed for documents I never received by email, mail, or through any online access. Charging customers for materials that were never provided is not only unethical—it borders on fraudulent. This entire experience has been marked by a lack of basic business communication, transparency, and accountability. Every step of the way, I encountered representatives who either could not provide clear answers or appeared insufficiently trained to handle the matter professionally. The disorganization and inconsistent information I received only added to the confusion and financial strain caused by these errors. At this point, I feel that I’ve been taken advantage of and misled, and the situation reflects a serious breakdown in both customer service and internal policy management. I am requesting that this matter be escalated immediately and fully reviewed. I expect all erroneous charges to be removed and a detailed explanation provided of how these errors occurred and what is being done to prevent them from happening again. If this issue is not resolved promptly and appropriately, I will have no choice but to escalate my complaint to the insurance commissioner, the Better Business Bureau, and other consumer protection agencies.

S Rudrud Don Marsh at Franklin Hamilton has been incredible to work with regarding our Resorts Insurance needs. We moved to Franklin from another broker due to Dons many hours consulting with us on how best to insure our complex and acquire the lowest possible rates. We have saved in excess of $150,000 due to Dons hard work and due diligence. He has incredible attention to detail for ALL of our policies and just saved us $38,000 on our liability coverage for the same coverage by working his contacts in the industry. We are very satisfied with Don and Franklin and look forward to working with them in the future. D Rudrud Treasurer Park Shore Resort Naples, FL

Natalia Pesantez Rossy is amazing! She makes getting my car insurance easy and stress-free. I’m so grateful for her kindness, patience, and professionalism.