Complete Insurance Agency - Mt Dora (FL)

kimberley capers Review from J. Burgess I wish to thank Michael Jackson for the professional presentation given yesterday. The presentation was informative and I got a better understanding of the Medicare system. He was able to answer my questions with clarity. As an aside, Michael had a wonderfully engaging personality. Thanks again for the presentation.

Jennys Gainza They returned my call and were honest about not being able to provide me with the service I needed. They returned my call and were honest when referring to me that I could not provide me with the service I needed.

Matt Barrow Christina exceeds my expectations with her promptness and willingness to help out and answer any question or need I may have. I’m honestly not even sure what I would do regarding homeowners insurance if it wasn’t for her. I can’t keep it straight what I have going on and she always knows what I have going on and is so helpful and informative. I do not write reviews, ever, this may be the first review I have ever written, but when someone is this helpful and responsive, I feel it is deserving of some praise and kind words. Thank you Christina!

Matt M I went to this location to get an International Driving Permit. There were several people ahead of me seated and waiting. The man working the reception and another woman notably went out of their way to get everyone served and on their way. It probably only took 15 minutes to fill out that application, get photos taken, and receive the permit. That was a nice experience.

George Akouri Ive had the pleasure of working with Terri Noto as my insurance agent for several years, and I couldnt be more satisfied with the service she has provided. Terri consistently goes above and beyond, offering exceptional expertise, professionalism, and responsiveness. Whether it’s answering questions, addressing concerns, or finding the best policies to fit my needs, she is always thorough and incredibly reliable. Terri makes navigating insurance easy and stress-free, and her genuine care for her clients truly sets her apart. If youre looking for an insurance agent who will provide excellent service and have your best interests at heart, I highly recommend Terri Noto. She’s been a trusted advisor for me, and I’m grateful for her continued support!

Stefano Fernandez Lori was amazing—super helpful, efficient, and made the process smooth. If you’re looking for great service, I highly recommend working with her. However, Freeway Insurance itself can be frustrating—calls often get transferred to different offices, and reaching your local agent can be tricky. If you want to work specifically with Lori, make sure to ask for her directly, as the main line might try to sell you a policy themselves or disconnect the call. Despite that, Lori is fantastic, and I appreciate her help!

Shaqavia Cray Tonya Harris was a hero today! She worked with me very well, she has wonderful customer service skills & was very helpful. I am a pleased customer and will refer anyone to this company.

Leslie Cantillo They’ve been handling my insurance for a long time, always gives me the best deals!

Q Dog Ive been dealing with Basic Integrity insurance for over 10 years very nice Ladies to deal with absolutely the best thank you Nicole went out of way to help me after hours to get insurance on a new car I bought at 10 pm ⭐⭐⭐⭐⭐⭐⭐ from Q

Bridget Rotella Our experience with Gina and her staff have been nothing less than top notch ! She has found us the best coverage at the best rates that work for us ! Very professional, kind and understanding ! Highly recommend Epperson Insurance group