Coastal Community Insurance Agency - Panama City Beach (FL)

krystian fuster Adrian from Top Coverage Insurance has been outstanding. He consistently goes above and beyond to meet our needs, finding solutions even when the path forward seems unclear. His dedication and expertise are truly commendable, and I highly recommend him to anyone in need of top-tier insurance service.

Crista Threadgill I have been with Rob Burns office for over 15 years. Rita has been with them longer than that and she knows the business! Every time I need something or have a question she has the answer immediately. State Farms prices are great with awesome coverage. The office staff is always friendly and I refer this office to everyone that I know! They treat you like family! Thank you to the "Rob Burns Office"... They are what makes State Farm what it is!

John Stransky My Agent, Christy Smith, has been superb to work with. I called today to update my Personal Umbrella policy about 2:30 this afternoon. Before 4 oclock I was electronically signing documents to put the policy in force and also adjust my Auto policy to comport to the new Umbrella policy. Easy to work with and extremely efficient, polite and friendly. Happy with Christy and Brown Insurance Services.

Tracy Horton Helped me in getting Car Insurance in fast time! So happy with my quote & ultimately, my new policy with Progressive!

Caprice J This dude will help and work with you for your insurance. Got me the cheapest prices4. He is always works fast and efficient when my license was about to expire he was there to back me up. LOVE THIS PLACE !!

Gissette Rodriguez Anna Alguila was excellent. Great customer service, listened to my frustration and the only representative that did her job 100% well, took care of my issues and had excellent knowledge on what I needed done. My experience was excellent thanks to her professionalism and able to take control of what needed to get done. What started a bad experience with prior calls, ended to have Anna take care of all my needs. Excellent communication and understanding to my needs. Thank you Anna for listening and for handling my situation. We need more representatives like you.

George Zimmer I began to shop for homeowners insurance with no idea of where to go. Somewhere in the process I had a conversation with Josalene who was friendly and responded quickly. Once I gathered my information I was then put in touch with Ashley who was a total pleasure to work with. She was also very friendly, super responsive and knowledgeable. I soon dropped all the other agents to work exclusively with Ashley because I trusted that she would represent my interests and she did. South Shore, in my experience, is the kind of agency that earns your business with prompt, pleasant and efficient service. Ashley is the best. I might add, there are no voice mail prompts no referrals to websites and forms. They answer the phone on the first two rings and get to work. Love it.

William Johnstone I called customer service and was prepared for the typical series of phone mail jail options. Jacob Fifer answered in short order and listened to my reason for calling, gave me the email address to send a wind mitigation report, waited on the line to make sure he received it, asked me to wait while it was uploaded and then scheduled a follow up call for next week!!!! Unbelieveable. My faith in humanity is restored.

Alicia Davis Michele Mele really is a great insurance representative. She’s always right on top of everything and gives us good advice for the best coverage at the best price! Plus she’s easy to get along with and professional. I’m so glad I found her as she’s made my life easier and better. I saw some agents had bad reviews bu honestly Michele has always gone above and beyond to provide superior service for all my insurance needs. I’m in my 60s so I’ve dealt with a lot of insurance agents. We moved from Illinois to Florida six years ago