Changing Tides Jewelry - Pensacola (FL)

Lisa Moscarello I shopped yesterday. The staff members were friendly, but we’re slow to greet me. There were two associates and I realized they had customers but felt they should’ve greeted me right away. The transactions were taking a bit of time with the customers that were being waited on when another customer came in who I overheard say she was there earlier to have a ring cleaned. I was not present at that time. The conversation proceeded with the other customer getting loud and obnoxious, stating that the ring she brought in to be cleaned, was returned bent. She then went on to say that the ring was two years old and missing one of the two stones. It seemed like she was trying to get a free piece of jewelry. The Associates then attempted to help her when they were finished with their customers. A security guard overheard and came in the store and then sent the head security guard from the mall in. The customer seemed to have mental health issues because she was talking to herself the majority of the time and being very rude to the staff members. They did their best to defuse the situation. This customer finally left stating she was going to contact their corporate office and complain. I’m not really sure what she wanted, but I was glad that she left. I was in search of the Pandora keychain. The associate was having difficulty finding it because she wasn’t quite sure what it was. She did find the bag clip that you would hang from your purse while my Internet was trying to load, so I could show her which piece I was looking for. We finally were able to identify the piece online and then she located it and I purchased it and I’m very happy. I appreciated the professionalism of the employees in the store. Alana, was the sales lead in charge I was happy to get the Pandora piece that I was looking for. Breanna, the sales associate put it in a nice little box after she wrapped it in tissue paper she asked if I would like a bag, but I declined because it was small enough to fit in my little purse.

Asya Shuster An outlet with wholesale prices on jewelry for any budget.

John Wilson For a pawn shop, these folks are top notch. Very friendly and helpful. Theyve been in the business for many years, locally owned & operated and will bend over backwards, so to speak lol, to get you the cash amount youre seeking. The store itself has a good selection of products for sale and they have an inhouse jeweler who can install a new watch battery or even repair broken bracelets, necklaces, etc. Ive used them for numerous things including jewelry repair, watch batteries and short term loans. I highly recommend them.

Alec J Gasmann Madi was amazing. He took care of my needs and gave me great pricing. Quick process for an absolutely stunning engagement ring. His knowledge is unmatched and he was willing to work with me! Great experience

pam simpson I am beyond grateful for the recent purchase I made at Coin and Jewelry Gallery! David designed a gold name necklace and was able to include a diamond and diamond stud earrings for my daughter’s 40th birthday gift. Because of his attention to detail, ability to listen to my ideas and guide me for the perfect piece, I will definitely choose to do business with Coin and Jewelry Gallery in the future! A local jeweler with a professional and friendly environment with quality service! Thank you David, Ann and Vince for making my daughter’s birthday special! Pam Simpson-Gainesville

Trevor Williams The best jeweler shop around. The Strawns are great people and have been so kind, welcoming and helpful with their shop for decades. Cant recommend it enough!

Juan David Hernandez We had a great experience at this jewelry store. The customer service was excellent from the very beginning — friendly, attentive, and helpful with everything we needed. They have a wide variety of pieces, and the prices are very reasonable for the quality they offer. We’ll definitely be coming back. Highly recommended!

Vanessa Maria Nice people , good decent pricing:)

JOHN Danenberg Friendly owner. Quoted reasonable prices. Good experience.

Jennie I absolutely love this store and will make future purchases. My husband and I just celebrated our 20th anniversary. We were married in Maui so we wanted something special. Funny thing, we both shopped there without knowing until we exchange gifts during our party. I bought him an incredible watch and he bought me a beautiful anniversary ring. If you listen, things in Hawaii have very special meanings, you will understand if you visit the islands. The staff was amazing and took the time to wrap the presents beautifully and tell the story of the merchandise. Prices were completely fair, do not forget that you are buying something in Disney Springs and a speciality store. I would absolutely buy from them again. Aloha!