1 /5 steven arnold: Brightway has the most substandard cust service that you could have i will never have them again when you call the phone is answered by an automated system. After you put your information in and tell them what youre there about. After numerous times they will transfer you to somebody else. Once you speak to a human being, youre asked the same information that you put in when you were on the automated call. Then you tell them what youre calling about. Oh, well have to get you to an authorized agent. Once you get to an agent, you have to. Reiterate, all information entered the last 2 times its a very long process, and its very aggravating to actually talk to somebody there. Once you talk to them some people that you talk to are incapable of doing your job. I was with brightway away since 2014 and after all, the aggravation that I have been through with these people, I have finally left and will never return back.
