Brightway Insurance, Riverside - Jacksonville (FL)

Andrea Jensen Someone recommended Senior Solutions Insurance Agency to sign up for Medicare. After working with them, I would recommend Matt Clark 1000 times over! He is patient in explaining all the options and he has a way of explaining Medicare better than anyone I spoke to before. His goal is to earn your business, how refreshing! Matt is very knowledgeable and takes the time you need to understand and give you options. When my husband is ready to sign up, we will be working with Matt again.

Bradley Carman Colleen helped me with getting a new insurance policy, which isnt an easy thing in Florida! Colleen was always responsive and listened to my concerns, which was not the case for other agents. Im now successfully insured and saving money :)

Tom Bodendorfer I recently had an outstanding experience with Citizens Property Insurance, thanks to the exceptional efforts of Senior Desk Adjuster Jeff Sanders and Senior Field Adjuster Carlos Gutierrez. When I filed a claim for storm damage to my home, I wasn’t sure what to expect, but these two professionals turned a stressful situation into a smooth and reassuring process. Jeff Sanders, as the Senior Desk Adjuster, was my first point of contact and truly set the tone for excellent customer service. He handled the initial claim with remarkable efficiency, patiently walking me through the paperwork and ensuring all details were accurately documented. His clear communication and willingness to answer my many questions gave me confidence that my case was in good hands. Jeff’s attention to detail and proactive approach made the behind-the-scenes coordination seamless, which significantly reduced my stress during a challenging time. Then came Carlos Gutierrez, the Senior Field Adjuster, who brought the process to life with his on-site expertise. Carlos visited my property promptly and conducted a thorough inspection of the damage. His professionalism and empathy stood out—he took the time to explain what he was assessing and how it would impact my claim, making sure I felt heard and understood. His hands-on evaluation and detailed report were instrumental in moving my claim forward quickly, and his friendly demeanor made the experience feel personal and caring. Together, Jeff and Carlos exemplified what customer service and satisfaction should be. Jeff’s desk-side diligence paired with Carlos’s field expertise ensured that my claim was handled efficiently and fairly, leaving me genuinely impressed with Citizens Property Insurance. I’m grateful for their hard work and dedication—two top-notch professionals who truly make a difference!

Vanessa I recently had a yearly review of my homeowners insurance, and had a wonderful experience at Wren Insurance Agency. Laura Delvaille answered all my questions, and put things in terms I could understand. She was able to shop around for different rates and found one that saved me $700. She compared policies to make sure that I’m covered for the upcoming year. I was very satisfied with the time that she took to review everything before I decided. I would definitely recommend this agency for all your insurance needs.

Cynthia Reynolds Tommy helped me lower my rate for my auto insurance. I’ve been with the same company for years and the price kept fluctuating and jumping up! I’m so glad I took the few minutes to get a quote. Seamless process!

Maria Carelli Jason and his associate Megan were wonderful to work with. They provided me with different quotes for car insurance, explained my options and made switching my car insurance a simple process. I would highly recommend their services!

Alice Carlisle Kimberlee has been a great source of information and has been very helpful with any questions that weve had. Shes been very prompt in replying to our inquiries.

Rusty Thompson Kevin Griffin, Thomas Griffin, and Tim Treweek could not be better at their job. They go so far beyond being just an insurance agent. Will they save you money? Yes, absolutely. But what really makes the difference is their level of service. I cannot say thank you enough to your team for going above and beyond. Service like you give is truly rare.

Rich Jaeger Melissa has done a 200% job in her skills & she has my issues at her best knowledge & any company would do so much better with Melissa as a team member who takes pride & my individual situation at her best knowledge. She is a total asset to ANY COMPANY she works for. A+++++ for her effort. Very rare to have someone that special working for you !!

Bob Miller Julie has assisted me with my insurance needs for a very long time now. She has always been very pleasant and helpful with anything that I didn’t understand. Her professionalism shows in every aspect of what she has done to help me. She is truly a valuable asset to your organization.