Brightway Insurance - The Michelle Jeralds Agency - Jacksonville (FL)

Alicia Leon AMAZING!!!! As a person whose home is in the flood zone, it is so important to not just understand the policy youre purchasing but also have agents that truly know what theyre doing. Yilian and Lauren are top tier. Well spoken, educated in their line of work, considerate, caring, the list could go on and on. I am so glad I reached out when I did, and I wish nothing but success for both of these ladies in their careers.

Jason A James Westmark was super helpful! He got me the best quote for my new Home Owners Insurance policy and was easy to understand and communicate with. If youre looking for insurance, this is the man who will have your back and find you the best deal possible!

Erin Greene Shivanna has been my savior at Farm Bureau! She is so easy to work with and makes things super simple and helps me better understand what I’m dealing with. She is always so patient and always has such a wonderful attitude and a smile on her face! So glad she is a part of Farm Bureau!

Shelley Phillips I have been using Jamie and her team for several years. They are all so knowledgeable and explain why I need or dont need certain coverage. They have saved me money by being able to search for the best coverage for me and my family. When my insurance jumped dramatically they found me another carrier and saved me hundreds of dollars and that helps when you have young drivers in your home. I highly recommend calling to see if she and her team can save you hundreds too.

Aili Working with Durene was a huge pleasure. From helping me find an affordable quote to helping me understand the intricacies of insurance and even going the extra mile to ensure I was speaking with a certified agent, I want to say thank you for your help! Youre one of a kind!

Jaime N Shannon Spencer We’ve had this insurance for the last 5 years, best insurance company we’ve ever had. We’ve had the price drop 3 times, I’ve never had a price drop with any other company, also it’s a simple process to get a teen discount for good grades and the driver course. My daughters car was hit while parked in a parking lot, we went through the other persons insurance for the claim, they were moving slow so contacted travelers, told them we didn’t want to file a claim through them because of it possibly increasing our rates. They still contacted the other insurance company on our behalf to make them speed up the process, and they reached back out to me a few times to be sure the other company was staying in touch with us. What other company would do that?

Kristoffer Williams Acentria Insurance has always been very professional and attentive to all my Insurance needs. I never have to wait around for answers to my questions. It’s always same day service. I have everything covered with them to include House, Boat and multiple vehicles. Great employees, I wouldn’t want to use anyone else. Thank you so much Dina & Allen for all your hard work.

Tonia Lightner The owner is the one that help me hes very knowledgeable in his field of work he was able to help me hes a very professional very easy to speak with well-groomed office was very clean with that homey kind of touch to it like you feel like youre going youre walking into a home instead of an office it was that kind of feel its a very welcoming place makes you feel welcome

Amanda Youst I just want to start by saying Jessabel is a godsend! She was more than helpful and amazing. She found me a great policy much cheaper than anyone else! I’m very pleased with her customer service and all her help. She went above and beyond for me sending documents to the dmv and all. Highly highly recommend calling her for your policy!

Linda Kay Thomas Well, Pike was My agent for more than 15 years.....when I lived in Tampa....HE HAS AND WILL ALWAYS BE THE BEST INSURANCE FOR MY HOME AND ALL OF MY VEHICLES..