Brick City Insurance, LLC - Ocala (FL)

Marlene Reges Oh my God Jean was beyond amazing , super patient, communication was beyond impressive he went above and beyond to make this experience super easy and smooth for me thank you so much

Christian Devinny Anna Marcos was unprofessional and deceitful in that she promised to lower my existing rate with Progressive by $30 per month due to my safe driver status. When she wrote the new policy it was not the same coverages as the previous, it did not have an accurate miles per year selection and it had my spouses name spelled wrong. In addition there was an error on her part with either the banking or routing number to deduct from my account as my bank says NO ATTEMPT WAS EVER MADE to withdraw funds by progressive, and my policy was CANCELLED because of this. Instead of calling me due to the billing issue. I have had to establish a new policy that has cost me MORE than i was paying before. Anna was very defensive when i called, did not offer to correct the issues as a professional insurance agent should. Now this veteran has to pay more than when i stepped foot in her office. Im very unhappy with Copeland Insurance.

Pavan G Connie has been an absolute blessing to work with! She helped me with my homeowners, car, and rental insurance, and made the entire process smooth and stress-free. Her professionalism, attention to detail, and dedication to finding the best quotes truly stand out. Connie is courteous, polite, understanding, and incredibly knowledgeable. She takes the time to research and explain everything clearly, making sure I’m fully covered with the best options available. I’ve been working with her for over 10 years now, and every interaction has been nothing short of excellent. I highly recommend Connie to anyone looking for top-notch service and peace of mind. Thank you, Connie, for your continued support and care!

Kristopher Takahashi Martin and his team have been wonderful! Incredible responsiveness and expertise that provides my family peace of mind knowing that we are in truly capable hands. They have my highest recommendation when it comes to insurance!

Joseph Gross Working with Christine at Brightway Insurance has been a true pleasure. Shes knowledgeable, available and eager to find the best deal for her clients. We are delighted to have found the Brightway Insurance Co. for our insurance needs after many unsuccessful attempts elsewhere. Hightly recommended.

Heather Mols Great team with very quick response times when reaching out for help. Have been working with them for 6 years now, through the craziness of Florida homeowners insurance they have been consistently helpful, including quickly shopping other policies for us when our (then) current insurance company pulled out of Florida, and managing to help us keep a reasonable rate. Highly recommend for an agency that will put in the work for you to locate the best policy for the best price.

Temitayo Odunlami We have been in relationship with this company for over 15years and NOTHING compares to the super excellent service and care from EVERY ONE. Ms. OSTROM is an exceptional human being, super gracious, extremely professional and ever looking out for the best for her clients! They are our agent for the home and the doctor. God faering people. God bless them.

Dave Derby We moved all of our car insurance, camper, classic car, and home owners insurance to Melissa Ems. We dealt with Jeff Smith. He was awesome and helped us with our many questions along the way. He made the whole process very easy.